Recruiting.com
career sites • recruiting software • employment brand • candidate relationship management • talent community
Bilingual Administration and Co-Pay Assistant
September 17
Recruiting.com
career sites • recruiting software • employment brand • candidate relationship management • talent community
Description
• Performs general administrative tasks such as handling the mail, typing, and maintenance of filling systems for the program. • As required, responsible for processing copayment requests for patients, pharmacies and/or physicians for programs offering copay assistance or concierge payments. • Liaise with Program managers to ensure copayment KPIs are met. • Liaise with ISI Accounting to ensure proper payment timeframes and accurate payments. • Liaise with 3rd party payment administrator to ensure accurate electronic payment processing. • Establishes and maintains office files, makes appointments and arranges meeting rooms as required. • Compiles information from various sources and utilizes the information for uses such as generating reports. • Audits and maintains various reports specific to his/her business location by checking for errors, inconsistencies or discrepancies; makes corrections and notifies appropriate personnel of any modifications. • Updates and maintains pertinent business information via computer or department files. • Assists with a variety of scheduled and unscheduled projects occurring in the department at any given time. • Drafts and types correspondence and/or presentations to be sent to internal and external contacts. • Responsible for managing multiple projects for many departments within a business segment or across multiple business segments as required. • Interacts frequently with inter-departmental associates and management for the purpose of resolving workload issues. • Maintains and promotes positive and professional working relationships with associates and management. • Complies with all appropriate policies, procedures, safety rules and regulations. • Responsible to report all Adverse Events to the assigned units/departments • Performs related duties as assigned.
Requirements
• Bilingual (English & French) required; The successful candidate will have daily contacts with unilingual English-speaking customers, patients or peers from cross-functional teams. • Post-secondary education in a related field • 3-5 years’ experience in an administrative role in a pharmaceutical setting • In-depth knowledge of the Microsoft Office Suite of applications is essential • Proven accuracy when processes large amounts of data; Candidate must have strong communication and interpersonal skills; • Ability to work independently and in a team environment; Adaptability to change and to learn new skills as required;
Benefits
• Remote-First culture – flexible opportunities to work from home! • Competitive Total Rewards Package: Base salary + bonus programs • RRSP matching • Employee Share Purchase Plan • Flexible benefits program (in effect on day one), including: • Healthcare Spending Account • Wellness Account – to focus on your nutrition, fitness, health and well-being • Parental Leave Top Up, 24/7 Employee Assistance Program, and Virtual Healthcare • Tuition Reimbursement + Employee Referral Programs • Growth opportunities for career advancement • Learning Programs, Leadership Training and Mentorship Programs to further your professional development • Ability to make an impact in creating healthier futures
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