Bilingual Associate Program Manager

4 days ago

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💰 Private Equity Round on 2006-06

Description

• Maintenance of a territory caseworker assignment • Ongoing maintenance of the assigned projects • Monitoring: Protocol adherence • Documentation in case files (electronic and hard files) • Database use and accuracy of information collected • Phone calls for accuracy of content and telephone etiquette • Participation in client consultations and working sessions in collaboration with the manager or in the manager’s absence • Identification of training needs based on monitoring • Lead refresher training as required • Participate in the hiring and training process of new staff • Identification of needs for modification of program database, protocols and current processes • Daily and on-going client project communications • Assistance and back up to the manager • Client reporting

Requirements

• Post-secondary education or equivalent in a related discipline • Minimum of 3 years’ experience in the healthcare, pharmaceutical or biotechnology industry (or similar) • RN/RPN license an asset • Bilingualism (French/English) is an asset • Project management experience is an asset

Benefits

• Medical, dental, and vision care • Backup dependent care • Adoption assistance • Infertility coverage • Family building support • Behavioral health solutions • Paid parental leave • Paid caregiver leave • Training programs • Professional development resources • Mentorship programs • Employee resource groups • Volunteer activities