Bilingual Associate Program Manager

November 5

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💰 Private Equity Round on 2006-06

Description

• Maintenance of a territory caseworker assignment • Ongoing maintenance of the assigned projects • Monitoring: Protocol adherence • Documentation in case files (electronic and hard files) • Database use and accuracy of information collected • Phone calls for accuracy of content and telephone etiquette • Participation in client consultations and working sessions in collaboration with the manager or in the manager’s absence • Identification of training needs based on monitoring and lead refresher training as required and determined necessary in collaboration with the manager • With the manager, participate in the hiring and training process of new staff • Identification of needs for modification of program database, protocols and current processes • Daily and on-going client project communications • Assistance and back up to the manager • Client reporting • Responsible to report all Adverse Events to the assigned units/departments • The Associate Program Manager will also be assigned other duties and tasks as required from time to time appointed by the Program Manager

Requirements

• Post-secondary education or equivalent in a related discipline • Minimum of 3 years’ experience in the healthcare, pharmaceutical or biotechnology industry (or similar) • RN/RPN license an asset • Bilingualism (French/English) is an asset • Project management experience is an asset

Benefits

• Medical, dental, and vision care • Backup dependent care • Adoption assistance • Infertility coverage • Family building support • Behavioral health solutions • Paid parental leave • Paid caregiver leave • Professional development resources • Mentorship programs • Employee resource groups • Volunteer activities