Program Director

13 hours ago

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Description

• Serve as the strategic leader for city operations, working closely with city and central leadership to ensure alignment on objectives, priorities, and initiatives. • Act as the primary liaison between city teams and central teams, ensuring seamless collaboration, aligning strategies, and advocating for city needs. • Identify potential operational or strategic challenges early and drive initiatives to address them, ensuring cities remain on track. • Lead the Learning & Development efforts for city teams (from onboarding to upskilling), ensuring talent development and preparedness for future challenges. • Collaborate on the recruitment of key city leadership roles (e.g., new General Managers) and support ALX expansion into new cities. • Own the tracking, reporting, and analysis of city team performance, ensuring operational goals are met, and leading efforts to address gaps or inefficiencies (including providing hands-on support where needed) • Spearhead high-impact, cross-functional projects aimed at driving city growth, operational efficiency, and long-term success (e.g., partnerships).

Requirements

• 8+ years of work experience in strategic leadership, particularly in operations, program management or strategic partnerships in a fast-paced, high-growth environment; management consulting or finance • 3+ years experience in a management role • Proven ability to lead cross-functional collaboration, influence stakeholders, and drive strategic alignment. • Exceptional problem solving, communication (written and verbal) and project management skills • Strong business and financial acumen • Ability to drive the execution and reporting of the operational KPIs, OKRs and metrics • Strong knowledge of business processes and experience leading people-related functions • ‘Roll up Sleeves’ GYSHIDO mindset • Ability to use data to drive decision-making • You have a start-up mindset and are comfortable with ambiguous, ever-changing situations • Ability to operate in a fast-paced environment, consistently delivering high-quality results with precision, even under tight deadlines.

Benefits

TBC