Technical Project Manager

4 days ago

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤓 Technical Project Manager

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Red Cup IT

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Red Cup IT is a Managed Service Provider (MSP) specializing in cybersecurity, compliance, and virtual CIO services for mid-sized companies and enterprises. The company is dedicated to providing advanced cybersecurity solutions, IT operations support, and managing complex projects while ensuring a cooperative relationship with clients' in-house IT teams. With a comprehensive focus on security, Red Cup IT offers services including IT skill augmentation, project delivery, and cloud management, all tailored to deliver effective and secure IT environments for its clients.

Technology Consulting • Managed Services • Network Design • Cloud Computing • Business Continuity

11 - 50 employees

Founded 2009

🔒 Cybersecurity

☁️ SaaS

📋 Description

• We are seeking a skilled and detail-oriented Technical Project Manager to lead and deliver complex technical projects. • The ideal candidate will bridge the gap between technical teams and business stakeholders, ensuring projects are completed on time, within scope, and aligned with business goals. • The Technical Project Manager must have hands-on technical experience leading the design and implementation of secure, compliant environments, with a demonstrated ability to independently dive into resources like manuals, forums, vendor guidance, and AI tools to solve problems and ensure project success. • Key Responsibilities Include: Project Planning and Execution, Stakeholder Management, Technical Expertise, Risk Management, Team Leadership, Budget Management, Process Improvement, and Documentation.

🎯 Requirements

• 3-5+ years of Project Management experience in the MSP industry, ideally working in a SaaS environment. • Must have Halo PSA or similar experience. • Must have Jira project management or similar experience. • Excellent project manager with proven experience executing large, cross functional, projects. • Strong customer-facing skills are essential for interacting with clients, understanding their needs, and ensuring satisfaction with the project delivery. • Strong collaborator and influencer who brings groups together and unifies around a common plan. • Remain calm under pressure with an awareness for when to escalate or raise risks. • Must have effective verbal and written communication skills. • Exceptional communicator who is able to effectively collaborate with technical and non-technical stakeholders in both written and verbal form. • Goal-oriented with an ownership mentality, organized and strong executor. • Strong attention to detail and high commitment to work standards for yourself and those around you. • Willingness and ability to operate in a fast-paced, dynamic and high growth technology environment. • Nice to Have Project management professional (PMP) or equivalent.