Red Hat
Red Hat is the world's leading provider of enterprise open source solutions, including Linux, cloud, container, and Kubernetes platforms. With its robust portfolio of hybrid cloud infrastructure and application services, Red Hat aids enterprises in deploying IT services across diversified infrastructures rapidly and cost-effectively. Trusted by more than 90% of companies in the U. S. Fortune 500, Red Hat offers products like Red Hat Enterprise Linux, OpenShift, and the Ansible Automation Platform, facilitating advancements in areas such as AI, edge computing, and IT automation. The company leverages open source communities to drive innovation and ensure enterprise-ready software solutions that are stable, secure, and reliable across any platform.
cloud computing • hybrid cloud management • Linux • open source • virtualization
ServiceNow Developer
January 21
Red Hat
Red Hat is the world's leading provider of enterprise open source solutions, including Linux, cloud, container, and Kubernetes platforms. With its robust portfolio of hybrid cloud infrastructure and application services, Red Hat aids enterprises in deploying IT services across diversified infrastructures rapidly and cost-effectively. Trusted by more than 90% of companies in the U. S. Fortune 500, Red Hat offers products like Red Hat Enterprise Linux, OpenShift, and the Ansible Automation Platform, facilitating advancements in areas such as AI, edge computing, and IT automation. The company leverages open source communities to drive innovation and ensure enterprise-ready software solutions that are stable, secure, and reliable across any platform.
cloud computing • hybrid cloud management • Linux • open source • virtualization
📋 Description
• Maintain existing ServiceNow modules to support the business and IT Service Management practices • Create reports, dashboards, and workspaces • Proactively monitor applications including licensing, usage, activity • Implement additional ServiceNow modules and install plugins • Adhere to standards for implementations in ServiceNow to ensure consistency and supportability of customizations • Perform platform upgrade activities including remediation, review of key update sets, defect resolution • Develop automated and functional test cases for regression testing, and execute them as part of any ServiceNow platform or module upgrade/change • Drive the improvement of our ServiceNow implementation and service offerings based on user feedback • Create custom workflows to support business processes • Perform data imports • Create integrations and process automation • Administer and maintain API and data integration processes between ServiceNow and other services • Create and maintain ServiceNow Business Rules and Metrics • Create and maintain Service Catalog Items and Knowledge Bases • Perform platform and module access administration as needed • Work with key stakeholders, ServiceNow and vendors when delivering solution • Perform other duties as assigned
🎯 Requirements
• Bachelor's degree (or equivalent work experience) and 2 years working as a ServiceNow application developer • ITIL Foundation v4 certification preferred • Experience with event and monitoring tool integrations • Experience in API integrations with ServiceNow • Experience working with multiple developers in one ServiceNow environment • Experience using ServiceNow Orchestration and Performance Analytics • SDLC experience in Agile / SAFe environment strongly preferred • Proficient in JavaScript, AngularJS, and HTML to create scripts in the course of normal ServiceNow administration duties • Excellent time management and planning capabilities • Ability to work in fast paced environment, with multiple technical and non-technical teams • Ability to collaborate and communicate as part of a diverse team • Understanding of enterprise IT architecture
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