ReflexAI is a company that specializes in equipping human support and contact centers with scalable AI tools designed for advanced roleplay simulations and intelligent quality assurance. Their innovative AI-driven training solutions enhance communication, empathy, and problem-solving skills among team members in real-world scenarios, particularly focusing on crisis management and customer service interactions. The platform provides automated, data-driven feedback and quality assurance insights to optimize team performance and improve outcomes in high-stakes conversations.
February 14
π Anywhere in Latin America β Remote
π΅ $35k - $65k / year
β° Full Time
π‘ Mid-level
π Senior
π» Frontend Engineer
ReflexAI is a company that specializes in equipping human support and contact centers with scalable AI tools designed for advanced roleplay simulations and intelligent quality assurance. Their innovative AI-driven training solutions enhance communication, empathy, and problem-solving skills among team members in real-world scenarios, particularly focusing on crisis management and customer service interactions. The platform provides automated, data-driven feedback and quality assurance insights to optimize team performance and improve outcomes in high-stakes conversations.
β’ Actively participate in all phases of the software development cycle including the development of high-quality and stable software based on customer, business, and technical requirements β’ Deliver pixel-perfect and accessible interfaces that have undergone rigorous testing across browsers, operating systems, devices, and viewports β’ Rigorously test interfaces to ensure they function at optimal performance β’ Participate in regular sprints (including agile standups, sprint planning, sprint reviews, and retrospectives) with our engineering and product teams β’ Work closely with product, design and machine learning counterparts on scoping and prioritization to ensure weβre achieving our highest-impact goals β’ Adhere to automated code testing coverage requirements and coding style guides β’ Participate in scrum meetings and provide regular updates on project progress β’ Collaborate through participation in pair programming and code reviews β’ Participate in an on-call rotation for support β’ Other tasks, duties, or special projects as assigned β’ Throughout everything you do, deliver solutions that are aligned with our values of fairness, quality, and trust
β’ Very strong attention to detail β’ Excellent communication and collaboration skills across modalities including written materials and live interactions β’ Open mindedness as demonstrated by ability to consider other perspectives, change an opinion in the face of new data, and constant desire to learn β’ Ability to explain and present technical concepts to a wide range of stakeholders including technical experts and broader audiences β’ Experience (typically 3+ years) architecting, developing, and launching software products and/or services β’ Some experience (typically 1+ years) working with Google Cloud Platform (GCP) or Amazon Web Services (AWS)
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