UX Researcher - remote
December 12
Description
• As a UX Researcher you will work closely together with our squads to provide actionable insights on impactful customer problems and needs. • On top, you will support the growth of the UX Research practice across the product teams. • UX Researchers work closely with UX Design, Product Management, Analytics, Engineering, and Strategy. • Key to refurbed's success is our ability to test quickly, learn from testing, decide quickly, and iterate. • You don’t meet every single criteria? If you believe you can thrive in this role, we encourage you to apply anyway!
Requirements
• You have have at least 3+ years of experience as a UX Researcher, demonstrating expertise in mixed-methods and managing multiple projects simultaneously. • You have experience supporting and setting up Research Ops. • You have experience with delivering on-demand research for product squads, as well as strategic research for the entire customer journey within your tribe. • You have a proven track record of successfully delivering UX research projects in an agile setup, being able to deliver continuous insights every 1-2 weeks. • You have hands-on experience with UX research tools, including Usertesting.com, Typeform, Qualtrics, Notion, and Figma. • You excel in communication and can adapt your presentations and messaging to suit diverse audiences. • You have worked in cross-functional teams in a collaborative and agile environment. • You are pragmatic and passionate about helping us democratize UX research across the company. • Knowledge of Business Intelligence and Data Tools (such as Looker or Google Analytics) is a plus, but not a must.
Benefits
• Decisions should be based on facts and not by hierarchy levels? • We embrace giving and receiving feedback, testing and welcoming new ideas, as well as sharing our knowledge across the company. • You fail sometimes? Well, so do we! We’re all just human, let’s learn from our mistakes to improve in the future! • No matter who you love, where you’re from, who you pray to, whether you pee sitting down or standing up – we are a bunch of talented people who enjoy spending our time making a difference! • You can take unlimited number of trainings we are offering you through LinkedIn learning. • We partner with Likeminded, offering you private sessions with experts for your personal growth and mental health. • We frequently host internal workshops, allowing our teams to further develop their skills in different areas and enhancing collaboration across departments. • We care about a healthy work/life balance. We not only function and support a fully remote setting but also offer the possibility to work from our beautiful office in the vibrant heart of Vienna – we love dogs, so feel free to bring your furry little buddy too 😊 • We trust you to do the best job, so we don't care so much when you do it – you are able to self-organize. • You will also be invited to take part in our office weeks, happening three times a year, where you will have the chance to work side by side with your colleagues and enjoy the team-building events and on-site workshops • …and much more!
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