Senior CPQ Administrator

June 7

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Relativity

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Relativity makes software to help users organize data, discover the truth and act on it$1. .$1

Software Development • Legal Technology • E-Discovery • Litigation Support • Software Engineering

1001 - 5000

Description

• CPQ and other financial systems application initiatives with an emphasis on Lead to Cash, billing, revenue, and accounting applications • Collaborates on key projects to determine business alignment, needs, and system requirements • Works with Developers, Admins, and IT Business Relationship Managers to deliver scalable business solutions to internal stakeholders • Participates in design workshops, research, decision-making, and testing • Effectively applies critical thinking to understand and solve problems, makes well thought-out decisions to quickly and positively create results • Manages application data connections, including but not limited to Salesforce CPQ, Zuora, Intacct, and Ironclad • Establishes, implements, and follows best practices regarding change management, system maintenance, configuration, development, testing, data integrity, etc. • Ensures proper security models are in place and maintained for data access • Thoroughly documents work for reference, troubleshooting, and future iteration • Tracks work progress/status, identifies risks/constraints, and shares/escalates issues as necessary • Troubleshoots and resolves advanced user issues as they arise • Maintains certifications and continues to develop skills with each new release

Requirements

• 3+ years experience on full cycle Salesforce CPQ design and development • 3+ years experience on Sales Cloud and/or Service Cloud development • Proven experience in architecting a Salesforce CPQ solution for mid-size to large company with 500+ employees • Support the entire Salesforce CPQ implementation roadmap, from requirement gathering, design, development, to deployment • 2+ years of billing, revenue, and accounting applications in a subscription product experience is preferred • Strong understanding of business processes with an emphasis on Lead to Cash and/or other financial systems management and process improvement • Expertise designing, building, and maintaining declarative automation • Experience working on cross-functional projects • Experience with giving strategic input or participating in strategic planning • Strong internal customer focus and service orientation with the ability to interact effectively with employees and vendors at all levels • Knowledge of data loading, manipulation, and normalization • 3+ years supporting an organization larger than 500 employees in a system administrator or analyst capacity • Detail-oriented, curious self-starter with ability to work both independently and in a team environment

Benefits

• Competitive base salary • Annual performance bonus target of 10% • Long-term incentives