RemoteVA
RemoteVA is a recruitment agency dedicated to connecting skilled professionals with virtual assistant opportunities globally. The company facilitates remote work arrangements, enabling individuals to find roles in administrative tasks, social media management, customer service, and other specialized fields. RemoteVA values flexibility, efficiency, and professional support, fostering long-term relationships with its network of virtual assistants. As a trusted platform, it offers a seamless hiring process and aims to match candidates with clients that appreciate their expertise and preferred work schedule.
Accounts Receivable Claims Clerk
January 13
RemoteVA
RemoteVA is a recruitment agency dedicated to connecting skilled professionals with virtual assistant opportunities globally. The company facilitates remote work arrangements, enabling individuals to find roles in administrative tasks, social media management, customer service, and other specialized fields. RemoteVA values flexibility, efficiency, and professional support, fostering long-term relationships with its network of virtual assistants. As a trusted platform, it offers a seamless hiring process and aims to match candidates with clients that appreciate their expertise and preferred work schedule.
📋 Description
• A claims analyst is responsible for reviewing and evaluating claims submitted by customers, • ensuring their accuracy, eligibility, and compliance with company policies, • investigating claims, determining validity, and customer settlement (credit) amounts while maintaining detailed records and communicating with team lead for approval.
🎯 Requirements
• Review and evaluate customer claims submitted through various channels (e.g., online, phone, mail). • Investigate claims to determine validity and eligibility based on company policies and procedures. • Gather and analyze supporting documentation to support claim decisions. • Determine appropriate settlement (credit) amounts for valid claims. • Maintain accurate and detailed records of all claim activities in the company's database. • Communicate effectively with customers regarding the status of their claims. • Collaborate with team leads to resolve complex claims and escalate issues as needed. • Identify and report potential fraud or abuse. • Stay updated on relevant industry regulations and company policy changes. • Contribute to process improvement initiatives within the claims department.
🏖️ Benefits
• WFH • Full Time
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