Insurance Account Specialist

2 days ago

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ReSource Pro

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ReSource Pro is a company dedicated to serving the insurance industry by offering a variety of managed services aimed at improving business operations. With over 20 years of experience, ReSource Pro specializes in transforming insurance operations through solutions that include technology optimization, extending teams with skilled staffing, and enhancing processes for improved productivity. The company serves carriers, MGAs and wholesalers, as well as retail agents and brokers, helping them focus on profitability, compliance, and growth. ReSource Pro is recognized as one of the fastest-growing companies, known for its strategic and innovative approach to insurance services.

staffing • insurance • trained specialists • processing • business advisory services

5001 - 10000 employees

🏢 Enterprise

⚡ Productivity

📋 Description

• Work closely with Account Managers and offshore SDU teams to service and assigned book of business. • Respond to inquiries from insureds and complete routine, entry-level service requests. • Handle questions and concerns from customers professionally. • Support Sr. Specialists and Account Managers by processing service-related issues. • Independently operate client systems and process routine insurance tasks. • Build relationships with clients and insureds to support client retention and revenue growth. • Collaborate with coworkers and supervisors to meet client needs and contribute to internal team goals.

🎯 Requirements

• Bachelor's Degree in Business, Risk Management, Insurance, or equivalent • Living in Mountain Time Zone or Central Time Zone • Property and Casualty License highly preferred or ability to study and pass the exam in the first 30 days • 2-3 years insurance experience (personal lines, commercial lines, life & health, employee benefits, etc.) • Strong written and verbal communication skills • Fluent in Microsoft Office products (Word and Excel) • Process-focus and strong attention-to-detail • Technological proficiency - ability to learn, utilize, and navigate a variety of client and internal systems

🏖️ Benefits

• Generous PTO plan with paid holidays + floating holidays • 100% paid Employee Healthcare on Day 1 • Eligible for all medical, dental, and vision benefits on Day 1 • 401k with employer match, vested on Day 1 • Opportunity to work for a growing, global organization. • Ability to engage with clients and internal partners to make an impact. • Organization-wide focus on growth and development