Restaurant365 is a cloud-based all-inclusive back office solution that combines key restaurant modules with an integrated accounting backbone$1. .$1
Catering Software • Restaurant Operations Software • Restaurant Accounting Software • Restaurant POS Integration • Franchising Software
201 - 500
June 29
🇺🇸 United States – Remote
💵 $90k - $115k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
♟ Business Operations & Strategy
🗽 H1B Visa Sponsor
Restaurant365 is a cloud-based all-inclusive back office solution that combines key restaurant modules with an integrated accounting backbone$1. .$1
Catering Software • Restaurant Operations Software • Restaurant Accounting Software • Restaurant POS Integration • Franchising Software
201 - 500
• Track and analyze R365 Customer Support Team’s key performance indicators • Collaborate with cross-functional teams • Monitor and analyze adoption of CS software tools • Initiate and lead projects • Continuously evaluate customer support lifecycle • Proactively identify industry best practices
• 4+ years functional Customer Support or Customer Success Operations experience in the SaaS industry • Analytical problem solver and self-starter • Proficient in Freshdesk or equivalent support ticketing systems • Proficient in scoping out process and system changes • Proficient in project management • Advanced Excel skills • Effective communication skills • Knowledge and understanding of customer support and customer upsell processes • Ability to work independently • Strong Attention to detail and data integrity
• Comprehensive medical benefits, 100% paid for employee • 401k + matching • Equity Option Grant • Unlimited PTO + Company holidays • Wellness initiatives
Apply NowJune 22
201 - 500
🇺🇸 United States – Remote
💰 $46M Series B on 2022-11
⏰ Full Time
🟡 Mid-level
🟠 Senior
♟ Business Operations & Strategy
🗽 H1B Visa Sponsor
June 14
201 - 500
🇺🇸 United States – Remote
💵 $140k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
♟ Business Operations & Strategy
🗽 H1B Visa Sponsor
June 13
11 - 50
🇺🇸 United States – Remote
💰 $20M Series A on 2021-10
⏰ Full Time
🟡 Mid-level
🟠 Senior
♟ Business Operations & Strategy
June 8
51 - 200
🇺🇸 United States – Remote
💰 $30M Series D on 2021-03
⏰ Full Time
🟡 Mid-level
🟠 Senior
♟ Business Operations & Strategy
🗽 H1B Visa Sponsor
June 3
11 - 50