Operations Specialist - Shipment
August 7
Description
• Working with Amazon platform (and other E-markets): creating shipments, tracking, troubleshooting • Contacting marketplace support to find a way to implement the necessary corrections on listings or attributes, if related to the shipping process • Check the forums and social media group to look for the possible solutions for issues • Working with Data Catalog and Inventory management system: updating, checking • Daily and close coordination with the team members and other departments (research, finance, logistics etc) • Working with the logistics & warehouse team : providing information about inbound orders, checking composed shipments, solving problems, finding discrepancies and mistakes, providing with the final shipping documents • Creating shipments with delivery companies and export documentation. • Daily reporting of Operations KPIs, monitoring monthly results with the monthly KPIs • Strategising and implementing new and efficient methodology that improves the overall operation • Being a key team member in the department and the company to help in growth and expansion projects. • Working with the programming team to suggest areas that can be improved based on manual practise of work in the department or process. • Identifying bottlenecks and forecasting potential issues well ahead of time • Working on your own quarterly projects related to your work, growth and company goals
Requirements
• English: starting from B2 level with the ability for communication and understanding instructions • Excel skills (intermediate level), if you have worked with Google Sheets - even better • As a plus would be experience in customs analytics: product analysis according to the customs system HS codes • Previous experience in Supply Chain is a must • Great troubleshooting skills and experience • Experience with e-commerce platforms • Previous experience or knowledge of lean methodology is a plus • Love of numbers and mathematics • Great computer skills, curiosity to learn new apps • Quick learner, being able to multitask and work with various tasks throughout the day • Loves accuracy and has a high level of attention to details • Strong self-management and organizational skills, being able to define priorities • Advanced problem-solving skills, ability to quickly research, analyze and find a solution to any issue • Proactive and driven, with high follow-through, respect for deadlines • Effective communication skills for collaboration with other departments • Strong background and skills in documenting information • Result oriented and motivated by seeing the result • Readiness for routine work (to create shipment customs documentation, checking all the details) • Understanding of transport rules of different categories is a plus
Benefits
• Flexible working hours • Competitive monthly salary of 1000-1200 USD • Full-time permanent contract • Paid vacation (22 working days + 14 banking holidays) • Work in a young and friendly team • Remote work with the possibility to work from anywhere you want
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