Scheduling Operations Associate - Part-Time Contract

May 22

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Reverence Care

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AI/ML solutions enabling large healthcare organizations to radically improve workforce operations

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Description

• Work with home health care agencies and long-term care facilities to fill caregiver shifts and ensure that patients receive the assistance they need • Coordinate with caregivers and customers to handle situations such as filling shifts with short notice, no shows, or lateness • Use technology and services to enable healthcare provider groups to improve staffing operations • Interact directly with clients, caregivers and patients to handle client related matters

Requirements

• Some customer service experience • Highly organized with attention to detail • Ability to quickly work in multiple technology platforms simultaneously • Proactive problem solver and able to handle difficult situations or customers • Effective communication skills with clients, patients, caregivers and families • Previous experience as a health care scheduler is a plus • 1-2 years customer service, hospitality or retail experience preferred • Fluency in Spanish is a plus

Benefits

• Fully remote 6-month contract role • Part-time contract roles (approximately 20 hours per week) • Prioritizing hiring people with Saturday and Sunday availability • Saturday and Sunday shifts between 4 and 8 hours