Sales Operations Manager
August 8
Description
• Collaborate with business stakeholders to understand project requirements, objectives, and key performance indicators • Conduct comprehensive analysis of business needs to identify data sources and types required to deliver actionable insights and achieve project goals. • Map out the current business processes to identify areas for improvement and inefficiencies. • Design robust and scalable data and analytics solutions that align with business objectives and meet project requirements. • Design and architect process optimization solutions tailored to the client's needs. • Identify and evaluate technology and tools that can support process improvements. • Implement data management best practices, including data governance, security, and compliance measures, to ensure data quality and protection. • Develop data visualizations, reports, and dashboards to effectively communicate findings to stakeholders • Assume the role of the Delivery Manager to oversee the end-to-end delivery of projects. • Lead the project team, including technical project managers and builders, to ensure successful project execution and delivery. • Monitor project progress, track milestones, and proactively address any issues or roadblocks to keep projects on track. • Take ownership of project timelines, budgets, and resource allocation to ensure timely and cost-effective project delivery. • Communicate project status, risks, and updates to stakeholders and provide regular reports on project performance. • Mentor and coach team members to enhance their data and analytics competencies, providing technical guidance and leadership. • Stay updated with industry trends and advancements in data and analytics technologies, advocating for the adoption of new technologies and best practices. • Identify opportunities for process improvement and continuous optimization within the data and analytics practice area.
Requirements
• 10+ years of Sales Operations experience in fast paced, high growth environments. • Proven experience designing and implementing strategies in collaboration with revenue operations that accelerate growth, strengthen GTM operations and drive efficiency as an Analyst, Solution Architect, and Delivery Manager • Deep knowledge of sales technology platforms, specifically Salesforce and Marketo. • Strong expertise in data management, data analysis, and data visualization techniques. • Proficiency in data modeling, ETL processes, and data integration. • In-depth knowledge of data governance, security, and compliance practices. • Working knowledge with data analytics tools, such as SQL, Java, Python, R, and business intelligence platforms such as Domo, Tableau, Looker • Deep knowledge of Salesforce, DOMO, Marketo, Cvent, Zoom, and other leading SAAS add-on systems (Drift, Integrate, etc.) • Excellent leadership, communication, and project management skills. • High degree of initiative and operational creativity, able to roll with occasional ambiguity and read between the lines to get work done. • Able to work collaboratively with remote cross-functional teams and business stakeholders. • Strong problem-solving and critical-thinking abilities, with a focus on data-driven decision-making. • Demonstrates unwavering commitment and determination, goes the extra mile to ensure success in all endeavors. • Prioritizes understanding and aligning with customer visions. Consistently meets and exceeds customer expectations. • Embraces continuous learning and encourages curiosity. Drives personal and collective growth, exploration, and innovation. • Challenges the status quo and seeks novel solutions. Actively contributes to redefining possibilities through innovation. • Takes ownership of responsibilities, ensures promises made are promises kept. • Demonstrates agility and adaptability in a dynamic environment, embraces change as a means to success.
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