Field Service Engineer

3 days ago

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Revvity

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10,000+

Description

• Conduct field service visits as directed by Customer Care and the Service/Team Leader. • Provide first-line, on-site user training for Life Science and Diagnostics systems. • Organise and complete routine maintenance as scheduled each month. • Ensure all service manuals, data bulletins, and documentation are current and appropriate for each instrument. • Apply best practices to exceed customer expectations, contributing positively to team KPIs. • Maintain personal service spare parts and inventory records to the highest standards, promptly addressing any discrepancies. • Ensure all tools and test equipment are calibrated and ready for service. • Complete all work orders and relevant documentation within one day of service completion. • Submit all required e-learning, expense claims, and vehicle-related forms promptly. • Perform specific tasks aligned with Company Goals and culture.

Requirements

• Preferably educated in a scientific or engineering field, though equivalent experience is also welcome. • Background in Field Service. • Fluency in Dutch & English. • Professional communication skills, with the ability to assist customers at all levels, providing technical support and service information as required. • Strong dedication to delivering exceptional service. • Valid full BE/NL/EU driving licence required. • Advantageous: Background in life sciences or diagnostic instruments. • Fluency in French.

Benefits

• Attractive package including salary, commission, private healthcare, company car, life insurance, and more.