Operations Specialist
October 19
Description
• Collaborate closely with field supervisors to enhance their performance and ensure the smooth execution of daily operations. • Analyze operational data to identify inefficiencies and suggest improvements for process optimization. • Develop and implement standard operating procedures to drive operational excellence across teams. • Monitor key performance indicators and operational metrics to track performance and make data-driven decisions. • Assist in managing daily operations, including fleet performance, scooter availability, and issue resolution in real-time. • Work cross-functionally with product, tech, and other teams to ensure alignment on operational improvements and projects. • Proactively solve problems and respond to operational challenges quickly, ensuring minimal disruption to daily workflows. • Participate in continuous improvement initiatives aimed at scaling and improving operational processes.
Requirements
• Bachelor’s degree in Business, Operations, Logistics, or a related field. • Previous internship or up to 1 year of experience in operations, logistics, or related fields is preferred but not mandatory (entry-level candidates are welcome to apply). • Strong process improvement skills, with the ability to identify inefficiencies and implement changes. • Proficiency in Excel or Google Sheets for tracking and analyzing operational data (knowledge of data visualization tools like Tableau or Looker is a plus). • Excellent communication skills and ability to collaborate cross-functionally with teams. • Strong problem-solving and critical thinking skills to handle operational issues quickly and effectively. • Detail-oriented mindset for monitoring KPIs and ensuring data accuracy. • Ability to thrive in a fast-paced, dynamic environment with shifting priorities. • Self-motivated, proactive, and solution-driven. • Eager to learn and contribute to operational excellence in a growing company. • Adaptable and able to work under pressure to meet deadlines and operational goals. • Proficiency in English (both verbal and written). • Preferably based in Ankara, but candidates from all over Turkey are welcome to apply.
Benefits
• Opportunity to make an impact: Be part of a movement that’s transforming urban transportation and making cities more sustainable. • Career growth in a high-growth industry: Join an organization in hyper-growth mode with abundant opportunities for personal and professional development. • Flexible and inspiring workplace: Collaborate with a team of motivated, talented, and fun co-workers in an environment that encourages innovation. • Autonomy and ownership: Take full ownership of your work with the flexibility to manage your hours and workload.
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