Regional Manager - EMEA
20 hours ago
Description
• Lead the regional SAP Support team to provide exceptional remote-based support for mission-critical SAP ERP applications. • Manage, develop, and retain high client satisfaction ratings. • Diagnose serious issues and deliver fixes in complex environments. • Collaborate with virtual team members to enhance client experiences.
Requirements
• 10+ years relevant SAP Software Product Support experience - Techno-Functional Skills needed • 5+ years of relevant Management Experience in hiring, leading, mentoring teams of 7+ SAP Support teams • Expert level Functional and/or Technical Expertise in multiple SAP ERP modules, such as: Finance, Logistics • Knowledge of localizations: architecture, implementation and key functionality • Expertise with SAP 4.x and ECC platforms, including full life-cycle implementation experience, configuration and administration of the application • Knowledge of SAP maintenance/patching mechanics and SAP architecture • Demonstrable history solving complex problems across multiple modules
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