Rimini Street
Rimini Street is a global leader in enterprise software support and services, providing end-to-end support solutions for mission-critical systems. The company specializes in reducing support costs, filling technology skills gaps, and providing strategic roadmap guidance to extend the life of ERP investments and enable business growth. With offerings that include managed and professional services, security solutions, interoperability, and compliance services, Rimini Street supports widely-used enterprise software such as Oracle, SAP, Salesforce, Microsoft, and more. By leveraging its extensive in-house engineering talent, Rimini Street offers clients unparalleled support, ensuring high satisfaction levels and cost savings.
PeopleSoft • Oracle Database • Oracle E-Business Suite • SAP • JD Edwards
Support Engineer - SAP IS-Utilities Retail Access and Settlement
September 16, 2024
Rimini Street
Rimini Street is a global leader in enterprise software support and services, providing end-to-end support solutions for mission-critical systems. The company specializes in reducing support costs, filling technology skills gaps, and providing strategic roadmap guidance to extend the life of ERP investments and enable business growth. With offerings that include managed and professional services, security solutions, interoperability, and compliance services, Rimini Street supports widely-used enterprise software such as Oracle, SAP, Salesforce, Microsoft, and more. By leveraging its extensive in-house engineering talent, Rimini Street offers clients unparalleled support, ensuring high satisfaction levels and cost savings.
PeopleSoft • Oracle Database • Oracle E-Business Suite • SAP • JD Edwards
Description
• Provide remote-based functional support & training for all aspects of SAP (IS-U) and Logistics • Solve customer issues using methodical troubleshooting based on expert knowledge • Work closely with customers to understand their needs and support business changes • Create scripts to identify, analyze and correct data issues • Collaborate with team members in a virtual environment to extend field experience
Requirements
• Bachelor’s degree in computer science or related field or equivalent experience • SAP certification(s) preferred • 5+ years relevant SAP experience particularly with all aspects of SAP Industry Solution - Utilities (IS-U) and Logistics • Fluent in English (speaking/reading/writing) • At least 5 years 'hands on' implementation experience in the US and Canada with at least two full life-cycle implementations • 5+ years direct support of application end-users in a corporate environment • Analytical, logical problem resolution skills • Knowledge of localizations: architecture, implementation, and key functionality • Deep knowledge of SAP customization/extension methodologies
Benefits
• Medical, Dental, and Vision insurance • Disability insurance • Paid Parental Leave • 401(k) program • Generous Paid time off (PTO)
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