Team Lead - SAP Managed Services
5 days ago
Description
• Provide exceptional remote-based team leadership and application support for mission-critical SAP applications • Research, troubleshoot, and support of multiple SAP modules for our global clients • Manage a small team of support engineers in day-to-day application support activities • Perform hands-on application support; diagnose serious issues and develop, test, package and deliver fixes. • Lead the SAP Managed Services Delivery team to achieve Client and Employee satisfaction targets while managing financial targets • Drive resolution for complex customer issues using methodical troubleshooting based on expert knowledge of SAP applications functionality and technology • Communicate effectively across various organizations within Rimini Street.
Requirements
• 10+ years relevant SAP Software Product Support experience • Proficiency in one (or more) of the following SAP Modules: MM / WM / FICO / SD / HCM / PP / PM • 5+ years of SAP AMS support experience • 5+ years of relevant Team Leading Experience in hiring, leading, mentoring teams of 7+ people providing SAP AMS Support.
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