Customer Service Representative

May 1, 2023

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Description

• Monitor and respond to client emails • Provide support to the Rise25 team • Manage incoming support tickets • Coordinate appointments • Organize documents in Google Drive • Attend regular check-ins and meetings with the team • Assist the episode production team when needed

Requirements

• Quick with communication via email and phone during US business hours • Have flawless written and verbal English • Nice and able to work well with others • Loyal, dependable, detail-oriented, and friendly • Passionate about helping people • Have reliable internet and be able to work independently • Familiarity with ClickUp, Slack, and password sharing software is a plus

Benefits

• Flexible remote work • Monthly Book and Masterclass Club meetings • Monthly video team meetings • New team member mentoring sessions

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