Senior Site Reliability Engineer

February 25

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Roadie

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Roadie is a crowdsourced delivery platform that provides local same-day delivery across the United States. As a UPS company since 2021, it offers reliable delivery solutions with a network of 200,000 drivers, enabling efficient last-mile shipping for various industries like retail, e-commerce, and healthcare. Roadie's services include handling deliveries for bulky items, returns processing, and providing delivery solutions for a wide range of industries including airline luggage, grocery, and construction supplies. Their platform supports streamlined delivery operations with real-time tracking, 24/7/365 availability, and seamless API integration, making Roadie an ideal solution for businesses looking to improve their logistics and delivery capabilities.

short and long distance delivery • hassle free shipping • extra income for Roadies • same-day delivery • delivery

51 - 200 employees

Founded 2014

🚗 Transport

🛍️ eCommerce

📋 Description

• Roadie, a UPS Company, is a logistics management and crowdsourced delivery platform. • Roadie is seeking a Senior Site Reliability Engineer to join our growing Technical Operations Team. • The ideal candidate is a skilled problem solver with intimate knowledge of site reliability practices, standard dev ops principles, AWS, scripting languages and Kubernetes. • Build systems that optimize the uptime and reliability of our platform, and support the management and optimization of our software delivery pipeline, observability and infrastructure operations. • Maintain, support, and engineer production and non-production Kubernetes Clusters (EKS) as well as ES, MSK, RDS, and EC (Redis) clusters. • Deploy and maintain monitoring and logging solutions based on Prometheus, Loki, Thanos, Grafana, OpenTelemetry and New Relic. • Collaborate with cross-functional teams to identify and address potential bottlenecks, optimize resource utilization, and proactively prevent system failures. • Define and manage SLO, SLI and error budgets. • Develop processes, tools and automation to reduce toil across engineering teams. • Plan and forecast service capacity and demand, assess cost optimization, and tune systems and software. • Debug production / non-production issues. • Take part in 24/7 on-call rotation.

🎯 Requirements

• 5+ Years in various SRE roles • 5+ Years in various DevOPS/System Engineering roles • 5+ Years of experience building and managing production Kubernetes infrastructure • 6+ Years experience with popular scripting languages (Python, Ruby, Bash, etc.) • Experience with Infrastructure as code such as Terraform or Crossplane • Experience with CI/CD Development tools (CircleCI, etc.) • Experience with GitOPS Tools (ArgoCD) • Experience using a broad range of AWS technologies (RDS, ElasticSearch, VPC, EKS, S3, CloudFront, MSK, Elasticache, CloudWatch, etc.) • Experience developing and maintaining YAML templating systems (Helm charts, Kustomize, etc) • Must be able to work independently, be self-motivated and handle multiple priorities • Comfortable working in a fast-paced agile environment

🏖️ Benefits

• Competitive compensation packages • 100% covered health insurance premiums for yourself • 401k with company match • Tuition and student loan repayment assistance (that’s right - Roadie will contribute directly to your existing student loans!) • Flexible work schedule with unlimited PTO • Monthly 3-day weekends • Monthly WFH stipend • Paid sabbatical leave- tenured team members are given time to rest, relax, and explore • The technology you need to get the job done