Technical Project Manager

November 2

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Logo of Rockpoint Legal

Rockpoint Legal

Pre-Settlement Funding • Post-Settlement Funding • Legal Funding • Plaintiff Case Advance • Medical Lien Funding

51 - 200

Description

• Rockpoint Legal Funding helps plaintiffs ease legal stress while attorneys fight for fair settlements. • The Project Manager will oversee CRM solutions deployment and integration across multiple departments. • Critical for driving CRM transformation initiatives, aligning projects with organizational strategy. • Manage all phases of the project lifecycle, coordinate cross-functional teams, and liaise with stakeholders. • This is a remote position.

Requirements

• Define project scope, goals, and deliverables, developing clear project plans and timelines. • Oversee the full project lifecycle for CRM implementations, ensuring adherence to budgets, schedules, and resource allocations. • Conduct risk assessments and create mitigation plans to ensure smooth project execution and successful outcomes. • Collaborate with stakeholders to capture and prioritize requirements, translating business needs into actionable project steps. • Act as the product owner in agile processes, managing backlogs and sprint goals. • Monitor and evaluate project impact on business processes post-implementation, recommending adjustments for optimization. • Serve as the primary point of contact for updates and feedback between technical teams and business stakeholders. • Develop and execute change management plans, including user training, documentation, and support. • Prepare and distribute project reports to stakeholders, summarizing progress, challenges, and resolutions. • Guide the implementation of CRM solutions, including integration with existing systems and data migration processes. • Identify opportunities to enhance CRM system usability and efficiency. • Exceptional English communication (C1, C2, C3 preferred) • Bachelor’s degree in Computer Science, Information Systems, Business, or a related field. A Master’s degree is a plus. • 5+ years of experience in project management with a focus on CRM implementations (Salesforce, Microsoft Dynamics, or similar). • Proven track record of managing full project life cycles, from planning to implementation and post-go-live support. • Strong technical skills and familiarity with CRM architecture, data structures, and system integrations. • PMP, CPM, or PRINCE certification strongly preferred. • Proficiency in project management software (e.g., MS Project, Asana, or JIRA). • Strong understanding of CRM systems (Salesforce, Microsoft Dynamics, or similar) and integration best practices. • Knowledge of database management, APIs, and basic coding skills preferred. • Excellent communication and stakeholder management abilities. • Strong analytical, problem-solving, and decision-making skills. • Ability to work under pressure and adapt to changing priorities.

Benefits

• Paid Time Off • Paid Holidays

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