Senior Technical Support - Integrations Manager

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RoomPriceGenie

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Revenue Management • Independent Hotels • B&B's • Hotel Software • Machine Learning

51 - 200

💰 Seed Round on 2022-12

Description

• Founded in 2017, RoomPriceGenie helps hoteliers achieve optimal pricing. • We developed a solution that enables hotels to set the right prices in seconds. • Our algorithm analyzes hotel data and market trends for pricing strategies. • Join us to support hoteliers in optimizing their pricing strategies.

Requirements

• Previous experience in integrations or a technical support role, ideally within the Hotel Tech Industry. • Familiarity with hotel reservation data and a solid understanding of hotel operations and KPIs. • Basic understanding of APIs (e.g., REST API) and data formats like JSON and (OTA)XML. • Ability to read and interpret log files (JSON, XML) and communicate technical details effectively with partners. • Experience with PMS/CM systems and reports like revenue, occupancy, and night audit (a plus). • Familiarity with ticketing systems or tools such as Postman (not essential but advantageous). • A strong sense of urgency, persistence, and commitment to meeting deadlines. • Exceptional attention to detail and self-direction. • Outstanding communication skills—you can clearly articulate complex ideas and collaborate effectively. • A team player with a high ownership mentality, taking pride in your work and driving projects to completion. • Fluent in English with the ability to engage in technical discussions confidently. • Native German proficiency is a must for this role. • Based in the European Time Zone (UTC+0 to UTC+2) for optimal collaboration with our team.

Benefits

• Hybrid Office Model: Work your way! Whether you’re a remote work ninja 🖥️, love the hustle of the office 🏢, or enjoy a mix of both, we empower you to choose the setup that suits you best. • One Team, One Vision, One Goal: We’re in this together! 🤝 Our Genies are laser-focused on our mission, collaborating to make magic happen. ✨ It’s no wonder we score a stellar 9.3 from our team members! 🌟 • Epic Team Gatherings: Every year, we bring our global crew together 🌎 for a week of networking, brainstorming, and fun. 🎉 Plus, enjoy regular hangouts in our offices to keep the camaraderie alive. • Growth and Development: We’re all about lifelong learning! 📚 Level up your skills with personal and professional development opportunities. You’ll even snag up to three extra days off each year to focus on your growth. 📈 • 5 Years? 5 Weeks! Stick with us, and we’ll reward your loyalty. After five years, you’ll earn an incredible five weeks of bonus vacation time 🏖️ to recharge and explore the world. 🌍 • Birthday Celebrations: It’s your day, so take it off! 🎂 Celebrate your birthday the way you want, guilt-free. • Flexible Hours: We get it—life happens! ⏰ We offer flexible working hours to help you balance your work and personal life seamlessly. • Wellbeing Matters: Your mental health is a top priority. 🧘 Every Genie gets access to Headspace, the leading meditation app, to help you cultivate a happier, healthier, and more zen life. 🌿