April 4, 2023
• Develop and maintain client relationships, building trust and gaining knowledge of ongoing needs and challenges within client organizations • Provide leadership for project teams, providing unparalleled satisfaction and results driven outcomes for our clients • Create and manage project timelines to ensure on-time and on-budget delivery • Lead requirements gathering, estimate development and deliverable completion specific to project requirements • Lead and participate in design and architecture sessions with clients, identifying areas to drive transformation and innovation at medium/large client organizations • Install, configure, deploy, customize and test Root16 solutions for assigned clients • Train and educate clients on our process and deliverables, helping to drive adoption and overall client success • Stay current on industry technology trends through self-study and training, sharing knowledge gains internally and externally via internal sessions, blog posts, and social media
• Minimum 3+ years' experience leading and/or working in software implementations • Experience with Microsoft technologies in a professional services environment • At least 1 year of experience leading project teams, either formally or informally with budget management responsibilities • Exposure to Microsoft Dynamics CRM (D365), and/or other CRM applications • Agile product implementation • Background in one or more of the following Microsoft products: Dynamics 365 Sales, Marketing, Customer Service, Portals or Customer Insights • Willingness and ability to quickly learn new features and functionality offered in Microsoft Dynamics and the PowerPlatform stack • Nice to have: Bachelor's degree in Computer Science, MIS, or a related field preferred • Microsoft Dynamics 365 Certification • Familiarity with ETL solutions such as SSIS with KingswaySoft or Scribe • JavaScript experience • Experience working with the Common Data Service (CDS)
• Collaborative environment without politics, micro-management or burdensome tools and processes • Remote or hybrid, flexible work environment with social events • Empowerment to make your mark • Growth defined by experiences, not tenure or rank • Invest in Your Nest benefit to upgrade home office • Wellness benefit for gym membership or exercise equipment • Learning allowance for classes, training or personal pursuit • Industry leading PTO, 12 paid holidays, birthday off and summer hours • Monthly cell phone / internet allowance • Excellent medical, vision and dental benefits plus 401k with company match • Education, certifications and training • Casual dress
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