Billing Support Associate
2 days ago
Description
• Integral role in managing and mitigating fraud-related risks. • Respond to early fraud alerts and handle disputes. • Essential in preventing financial losses and maintaining billing operations integrity. • Excellent opportunity for detail-oriented, problem-solving individuals.
Requirements
• Strong attention to detail and ability to manage multiple tasks simultaneously. • Excellent communication skills, both written and verbal. • Experience in billing operations, fraud prevention, or financial services preferred. • Knowledge of chargeback management processes and dispute resolution. • Familiarity with fraud detection tools and payment service providers. • Ability to work independently and as part of a team. • Strong problem-solving skills and proactive approach to identifying and resolving issues. • Nice to have: Experience working with multiple payment gateways and processors. • Nice to have: Experience in customer service or fraud detection.
Benefits
• Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance. • Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days. • Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge. • Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere.
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