Member Services Agent - Call Center

5 days ago

🏈 Alabama – Remote

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🌡 Arizona – Remote

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+21 more states

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πŸ’΅ $17 / hour

⏰ Full Time

🟒 Junior

πŸ“ž Call Center Representative

πŸš«πŸ‘¨β€πŸŽ“ No degree required

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Logo of Rue La La

Rue La La

Rue La La is an online retailer offering curated, limited-time sales on premium brands, including clothing, shoes, accessories, beauty products, home goods, and more. The platform operates as a members-only shopping site, allowing users to discover exclusive deals on a wide range of products from luxury and designer brands. Members can enjoy discounts of up to 70% off on various categories, making it a popular destination for bargain hunters and fashion enthusiasts alike.

501 - 1000 employees

Founded 2008

πŸ›οΈ eCommerce

πŸ‘— Fashion

πŸ›’ Retail

πŸ’° $22M Series A on 2012-01

πŸ“‹ Description

β€’ Provide outstanding customer support via phone and/or email. β€’ Actively listen to customers to understand their needs and concerns. β€’ Use critical thinking and problem-solving skills to resolve issues. β€’ Maintain a high level of accuracy in inquiries and data entry. β€’ Adapt to changing procedures, policies, and demands. β€’ Demonstrate professionalism, patience, and empathy. β€’ Manage time effectively with multiple interactions. β€’ Ensure consistent attendance and punctuality.

🎯 Requirements

β€’ Minimum of 1-year CALL CENTER experience within the last 5 years. β€’ Willing to work any shift including weekends. β€’ Reside in one of the specified states. β€’ Must have a private workspace with a door. β€’ Internet must be hardwired into your home.

πŸ–οΈ Benefits

β€’ Equipment is provided.

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