Forward Deployed Engineer

March 28

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Logo of RunPod

RunPod

RunPod is a cloud-based platform designed to facilitate the training, fine-tuning, and deployment of AI models. It provides a globally distributed GPU cloud that enables users to seamlessly deploy their AI workloads while focusing on building machine learning applications. With features like fast pod spinning, autoscaling, and support for multiple machine learning frameworks, RunPod caters to startups, academic institutions, and enterprises alike, offering a powerful and cost-effective solution for machine learning development.

Machine Learning β€’ Artificial Intelligence β€’ Deep Learning

51 - 200 employees

Founded 2022

πŸ€– Artificial Intelligence

☁️ SaaS

πŸ”₯ Funding within the last year

πŸ’° Seed Round on 2024-05

πŸ“‹ Description

β€’ RunPod is pioneering the future of AI and machine learning, offering cutting-edge cloud infrastructure for full-stack AI applications. β€’ As part of the Engineering Team, work closely with customers to ensure a seamless and delightful Runpod experience. β€’ Focus on providing technical insights, resolving challenges, and building trust with customers. β€’ Support the growth of our cloud platform, ensuring customers experience seamless operations. β€’ Address technical challenges, guide onboarding, and collaborate with engineering and sales teams. β€’ Play a key role in solving technical challenges, shaping customer experience, and driving product improvements. β€’ Troubleshoot and resolve critical or complex technical issues escalated by customers. β€’ Utilize various tools and methods to deliver solutions or workarounds. β€’ Communicate effectively with customers and internal teams to ensure customer satisfaction. β€’ Participate in sales meetings with customers to explain technologies and provide recommendations. β€’ Assist the support team in troubleshooting and resolving escalated technical tickets. β€’ Contribute to product development and testing efforts by relaying customer feedback.

🎯 Requirements

β€’ Proficient in deploying and managing AI/ML models as service, with a strong understanding of training, fine-tuning, inference, and deployment. β€’ 3+ years of software development experience in JavaScript, Go (Golang), or Python. β€’ Strong problem-solving skills and ability to work in a collaborative environment. β€’ Excellent communication skills and attention to detail. β€’ Successful completion of a background check

πŸ–οΈ Benefits

β€’ The competitive base salary for this position ranges from $90,000 to $140,000. The final salary will be determined during the interview process, based on factors such as the candidate's experience, qualifications, and location. β€’ Stock options β€’ Commission opportunity β€’ The flexibility of remote work with an inclusive, collaborative team. β€’ An opportunity to grow with a company that values innovation and user-centric design. β€’ Generous vacation policy to ensure work-life harmony and well-being. β€’ Contribute to a company with a global impact based in the US, Canada, and Europe.

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