Rutter
Rutter is a technology company providing a unified API platform designed to support B2B financial products. Rutter's platform allows businesses to integrate with multiple platforms, enabling them to read, write, and sync data across various domains including accounting, commerce, payments, and advertisement platforms. The company focuses on automating workflows such as business underwriting, invoicing, expense management, and sales tax automation. Rutter is positioned as a solution for reducing engineering costs and facilitating faster deployment of integrations, catering specifically to the needs of tech-forward banks and fintech companies.
Support Engineer
November 3, 2024
Rutter
Rutter is a technology company providing a unified API platform designed to support B2B financial products. Rutter's platform allows businesses to integrate with multiple platforms, enabling them to read, write, and sync data across various domains including accounting, commerce, payments, and advertisement platforms. The company focuses on automating workflows such as business underwriting, invoicing, expense management, and sales tax automation. Rutter is positioned as a solution for reducing engineering costs and facilitating faster deployment of integrations, catering specifically to the needs of tech-forward banks and fintech companies.
📋 Description
• Rutter is building the common language for business. • Rutter is used by companies all over the world to read and write data across commerce, accounting, and payments platforms. • Rutter’s Universal API makes it easy for companies to automate accounting processes, deliver data-driven lending decisions, launch in new markets, and more. • We’re backed by a16z and investors from leading fintech innovators like Plaid, Alloy, Ramp, and Modern Treasury. • We are looking for our first dedicated technical support engineer, who’d be the primary owner of providing technical support for all our customers. • You’d be working very closely with our customers, product, and engineering teams to solve technical problems faced by our customers.
🎯 Requirements
• Comfortable using tooling like Postman (or curl) to reproduce issues our customers face while using Rutter’s REST API. • Can write workable code (i.e., non-production quality) in a high-level language like python, typescript, or ruby. • Love working with customers and helping them be successful. • Love asking lots of questions. • Be unsatisfied until the customer problem is well solved. • Proficiency in SQL. • 2+ years of engineering experience or 4+ years of technical support experience.
🏖️ Benefits
• Unlimited paid time off, quarterly company-wide recharge days, and a wellness stipend • 100% medical, dental, and vision coverage • 16 weeks of paid parental leave • 401K match • Ownership & stake in the company
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