RVO Health
At RVO Health, our mission is to give people a better way to health & wellbeing$1. .$1
1001 - 5000
State Quitline Client Manager - Northeast Region
July 31
RVO Health
At RVO Health, our mission is to give people a better way to health & wellbeing$1. .$1
1001 - 5000
Description
• Day-to-day management of client and sales support inbox • Resolve customer complaints with a sense of urgency • Deliver and exceed expected revenue • Work cross-functionally with support teams • Acts as a client advocate and proactively partners with internal teams • Contribute to renewal, identification of expansion/enhancement opportunities • Develop/conduct educational promotion, and strategic presentations • Manages all service-related issues on assigned book of business • Ensures timely and accurate delivery of client communications • Demonstrates expertise in relevant solutions through contribution to client meetings
Requirements
• 2+ years of experience working directly with clients • Intermediate level of proficiency with Microsoft Office and Google products • Ability to effectively navigate and drive results in a highly complex, matrix environment • Strong organizational skills, ability to multitask • Public speaking experience, and strong presentation skills • Demonstrated ability to message, position, and present information for maximum customer impact • Solid negotiation, influencing, collaboration skills • Knowledge of the health insurance industry, products, and services • Project management-oriented organizational skills • Act as a collaborative worker and foster a positive work environment • Creative analytical and problem-solving skills • Willingness to travel occasionally
Benefits
• Starting Salary: $62,000.00 - $82,000.00 • Access to a Free Udemy for Business subscription • Health Insurance Coverage (medical, dental, and vision) • Life Insurance • Short and Long-Term Disability Insurance • Flexible Spending Accounts • Paid Time Off • Holiday Pay • 401(k) with match • Employee Assistance Program • Paid Parental Bonding Benefit Program • Pharmacy Benefits • Income Protection Plans • Pet Services Plans • Mental Health Support • Wellness Coaching • HSA- Health Savings Account • Commuter Benefits • Gym & Fitness Center Discount Program
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