IT Support Specialist
March 28
Description
• Provide technical support to employees for hardware and software. • Install, configure, and maintain computer systems and applications. • Manage Mobile Device Management (MDM) systems to ensure the security and compliance of mobile devices. • Administer user accounts, permissions, and access rights in various systems. • Troubleshoot and resolve technical issues in a timely manner. • Keep accurate records of IT assets, incidents, and service requests.
Requirements
• Bachelor's degree in Information Technology, Computer Science, or a related field. • Proven experience as an IT Support Specialist, IT Systems Administrator, or similar role. • Strong knowledge of computer hardware, software, and network systems. • Experience with MDM solutions and managing mobile devices. • Familiarity with access control systems and user account management. • Excellent problem-solving and communication skills. • Ability to work independently and as part of a team. • Strong attention to detail and organizational skills. • Experience with cloud services and virtualization technologies. • Knowledge of cybersecurity principles and best practices.
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