Senior Product and Technology Consultant

October 23

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Sabre Corporation

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IT / Technology • Travel • Aviation / Airline • GDS • Hotels

5001 - 10000 employees

Founded 1960

Description

• Responsible for the delivery of IT consulting services • Works with user groups to identify, develop, acquire, and implement methodologies for the installation of new information systems or integration of existing systems • Manage customer driven and Sabre led initiatives by supporting product demos, evaluation, testing, configuration, rollout and adoption • Proactively consult with your customers on best practices in optimizing workflows, identify additional revenue opportunities and maximize efficiency through Sabre solutions • Map Sabre solutions and customer needs to drive differentiated value and optimal performance • Advocate for your customer regarding the resolution of complex technical issues that affect the implementation, operation, and utilization of Sabre products • Be the voice of your customers by partnering internally with sales and product teams proposing changes in solutions that result in increased efficiency or adoption by your customers • Showcase the Sabre Products and APIs that best align with the needs of your customers by leading technical presentations, product demonstrations and workshops • Work closely with customer’s development teams to help them integrate Sabre’s products into their technology stack

Requirements

• Proven experience in travel industry, including E2E workflow & common operations knowledge • Possess the necessary technical skills to study and analyze system needs and handle systems development, systems process analysis, design and re-engineering • Account Management knowledge and the ability to present and deal with stakeholders up to management C-level • Proficient knowledge and hands on experience with Sabre products • Strong consultative or collaborative leadership among customers and internal stakeholders in order to achieve business and technical objectives • Excellent customer service and communication skills • Familiarity with mid/back office tools and corporate/leisure online booking tools • Ability to analyze and trouble-shoot • Attention to detail and ability to multi-task to support multiple customer • Experience in an Online Travel Agency or any eCommerce business environment • In-depth understanding and familiarity with Service Oriented Architecture, Web Services technologies, Simple Object Access Protocol (SOAP), Representational State Transfer (REST) • Experience using Postman • Competency in training technical teams on functional and business processes • Knowledge of NDC