Senior Salesforce Administrator

March 11

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Safeguard Global

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Safeguard Global is a company that provides services and solutions to aid businesses in expanding and managing their workforce internationally. They specialize in global payroll, workforce solutions, and providing compliance expertise to ensure businesses adhere to different regulatory requirements around the world. Their goal is to help businesses operate globally with ease, offering support in navigating complex international employment issues.

Global Managed Payroll • Global Outsourcing • Global Professional Services • Global Employer of Record • Global HR Consulting

1001 - 5000 employees

🤝 B2B

📋 Compliance

👥 HR Tech

💰 Venture Round on 2019-05

📋 Description

• Manage advanced administration functions, including complex user profiles, roles, and permission sets, while supporting ongoing user requests and troubleshooting. • Oversee the setup, configuration, and maintenance of Salesforce CPQ to support pricing, quoting, and revenue operations. • Lead Salesforce-related projects from inception to completion, including requirements gathering, project planning, timeline management, resource coordination and documentation. • Serve as the Scrum Master for Salesforce projects, facilitating Agile ceremonies, removing blockers, and ensuring timely delivery of project deliverables. • Establish and maintain data hygiene best practices. Oversee data audits, implement data cleansing processes, and integrate data enrichment tools as needed. • Work closely with sales, finance, and operations teams to align Salesforce initiatives with business goals, streamline processes, and enhance user experience. • Develop and deliver training materials, document processes, and provide support to end users. Foster user adoption of new features, including Salesforce CPQ and any additional custom functionality. • Stay current with Salesforce releases, emerging CPQ tools, and best practices. Identify opportunities for process improvement and system enhancements.

🎯 Requirements

• Bachelor’s degree in Business, Information Systems, or related field (or equivalent experience). • 5+ years of experience as a Salesforce Administrator with proven success in a large user environment. • Salesforce Administrator and CPQ Specialist Certifications required (Advanced Admin or Platform App Builder a plus). • Strong knowledge of Salesforce CPQ, including configuration, pricing, and quoting best practices. • Demonstrated project management experience, ideally with Agile/Scrum certification (CSM, PMI-ACP, or equivalent). • Proficiency in Salesforce Lightning, automation tools (Flow, Process Builder), and reporting. • Excellent interpersonal skills, with experience leading cross-functional teams and managing multiple stakeholders. • Strong analytical skills with a focus on data quality and process improvement. • Exceptional communication skills, with a track record of training end users and creating documentation. • Experience with third-party integrations and AppExchange tools for CPQ and data enrichment. • Familiarity with additional Salesforce clouds (Sales, Service, Revenue) is a plus. • Prior experience in a fast-paced, growth-oriented organization.

🏖️ Benefits

• Autonomy & Flexibility (Work in Any Way): Be supported with as much flexibility as possible. • Bonding Leave: Enjoy paid leave to bond with your new family member. • 2 Charitable Days: Contribute to causes you believe in. • Reward & Recognition Program: Be rewarded for your success and championing our values. • Corporate bonus/SIP: All Guardians are eligible for our annual bonus scheme or sales incentive plan.