Senior Implementation Project Manager

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Sagent

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lending technology • mortgage servicing • lending solutions • retail loan servicing • consumer loan servicing

201 - 500

Description

• Lead assigned implementation projects to deliver scope on time and within budget • Work with the Customer and Sagent's product stakeholders to identify everything needed to create macro (milestone) and micro (task) level project plans for product implementations • Drive the implementation process from kick-off with the customer through go-live and transition to steady state • Analyze and determine customers’ implementation and system usage needs as related to customer’s business processes • Execute principal project management activities including schedule management, controlling and tracking project performance, issue and risk management, monitoring and reporting on the status of project efforts, and establishing project scope. • Develop and manage project expectations ensuring all applicable functional areas are engaged on the projects • Provide training, consultation and support to the client before, during and immediately after new client, existing client & new vendor implementation efforts • Perform other related duties and process improvement projects as requested by management.

Requirements

• Bachelor’s degree in Business, Computer Science, or relevant discipline with 4 - 6 years of experience in a related field. Experience will be considered in lieu of a degree. • Project Management Professional (PMP) certification and / or Certified Scrum Master is beneficial but not required • Familiarity with the financial/mortgage services industry, preferable within a financial institution or fintech company • Demonstrated effectiveness in a program or project management role where technology is used to transform business processes or functions • Ability to apply lessons learned from prior projects or programs to continuously improve implementation services planning and delivery • Knowledge of project management methodologies and best practices • Strong organizational, problem-solving aptitude and time management skills with ability to manage multiple tasks and multiple projects (including attention to details and multi-tasking skills) • Strong written, verbal, and presentation communication skills • Excellent client-facing and internal communication skills with all levels of staff and management • Expertise with MS Project, ServiceNow Projects and/or other project planning software • Demonstrated experience in project management and customer onboarding. • Familiarity with SaaS-based solutions and financial technology. • Ability to provide guidance and support to a team. • Customer-focused mindset with a commitment to customer success. • 25%-50% Travel required if not located in Dallas.

Benefits

• Remote/Hybrid workplace options • Health Benefits • Unlimited Flexible Time Off • Family Planning Services • Tuition Reimbursement • Paid Family Leave • 401(k) Matching • Pet Insurance • LinkedIn Learning • Virtual Social Experiences • Career Pathing • Focus Time Fridays • much, much more!