Dynamics 365 F&O Functional Consultant

March 13

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sa.global

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sa. global is a leading Microsoft Implementation Partner specializing in project-based cloud ERP and CRM solutions. The company provides expert consulting, implementation, and support services for Microsoft's cloud-based business applications, including Dynamics 365 for Finance, CRM, and enterprise resource planning systems. sa. global is well-regarded for its ability to integrate AI-driven enhancements into Microsoft's cloud solutions, strongly emphasizing services for the professional services sector and project-driven businesses.

Microsoft Dynamics 365 • Microsoft Dynamics AX Solutions • ERP Implementation • ERP Consulting • Microsoft Dynamics CRM

501 - 1000 employees

Founded 1990

🏢 Enterprise

📋 Description

• Cover all aspects of consulting - including presales and supporting the sales team, product demonstrations, analysis, implementation, and training of end users utilising Dynamics 365 F&O. • Provide expertise and in-depth knowledge of D365 F&O application, evaluating the customer’s business processes against standard Microsoft Dynamics functionality. • Responsible for documenting the business requirements which express what actions a solution must take and what outcome is expected. • Collaborate with stakeholders throughout the organization to ensure a comprehensive set of requirements, aligned to business objectives, gaining full understanding of current and future state business processes. • Facilitate the customer’s decision-making process and develop the functional design document that will drive the development process. • Responsible for conducting user acceptance testing and train customer resources to successfully use and maintain D365 F&O application. • Liaise with product vendors on any issues relevant for our customers or the company’s services. • Ensure that the technical aspects of projects meet required standards for functionality, operability and documentation. • Work with project managers and team leaders to cater for resource changes across projects. • Liaise with developers and clients – act as a point of communication. • Responsible for Quality Assurance & Documentation. • Production support as required. • Collaborate with our Global teams. • Always self-update with the latest feature and technology of D365 F&O.

🎯 Requirements

• 5+ years of experience as a subject matter expert in D365 F&O with full project implementation experience. • 5+ years of experience developing functional specifications for D365 F&O enhancements and integrations. • 5+ years of experience with setup, configuration, implementation, integration, and testing of D365 F&O solutions using best practices implementation methodology and / or Microsoft Sure Step methodology. • Excellent understanding and knowledge of core D365 F&O modules. • A working knowledge of best practices in their area of specialization / vertical. • Technical background / programming concept understanding would be an added advantage. • Ability to create high quality functional documentation and strong requirements gathering skills. • A demonstrated logical approach to problem solving and structured approach to introducing change into operational systems. • Excellent business communication skills with effective presentation and demonstration skills. • Ability to multi-task, organize, prioritize, and meet deadlines. • Experience leading large complex technology projects. • Business intelligence understanding including Reporting and Analytics. • Possess a deep understanding of software implementation lifecycles, development methodologies, operating systems, technical platforms / architecture, and application servers. • Highly confident with providing support and training to users. • Must possess strong relationship-building expertise with a wide and varied audience; internally and externally. • Strong attention to detail and a keen desire to deliver the highest quality solutions to customers. • Experience across a number of industries. • Solves complex problems with creative solutions. • Self-starter with ability to handle multiple tasks and shifting priorities. • Thinks clearly and calmly under pressure. • Places emphasis on client satisfaction. • Business analysis and client facing skills. • Ability to work independently and as part of a global team.