Project Manager - Client Pod

5 days ago

🏖️ New Jersey – Remote

Although this job is listed in New Jersey, this company may be open to hiring remote in other states.

⏰ Full Time

🟢 Junior

🟡 Mid-level

👷‍♀️ Project Manager

🚫👨‍🎓 No degree required

Apply Now

Receive Emails with Similar Jobs

Sago

WebsiteLinkedInAll Job Openings

Sago is a long-standing industry leader providing qualitative and quantitative market research solutions with over 55 years of experience. The company offers a comprehensive suite of services, for instance, global qualitative and quantitative research, neuromarketing, and consulting. Sago serves a wide range of industries including consumer packaged goods, financial services, media, and healthcare. They are committed to forming deep customer connections through adaptive solutions and a consultative approach, including leveraging AI technology such as their Query AI feature to enhance insights and research efficiency.

1001 - 5000 employees

Founded 1968

🤖 Artificial Intelligence

📋 Description

• This remote role is dedicated to project management and the fostering of sustainable and fruitful client relationships. • This Project Manager is a Client Pod position which allows for the perfect combination of skills and expertise necessary to provide an incomparable client experience, backed by an exceptional internal support network. • The Project Manager is the ultimate owner of their projects and will work with other team members to achieve success. • Independently manage multiple qualitative market research projects simultaneously (8-10 projects at a time), ensuring smooth execution of project within timelines. • Develop, implement, and execute project plans to ensure client objectives are met, while contributing meaningful recommendations and managing expectations. • Coordinate the delivery of all project deliverables which could include participation in a Kickoff call, recruiting updates, schedule sheets, signed RPA’s etc. • Collaborates with internal teams to achieve a successful recruit, continuously monitoring project elements to identify potential roadblocks and manage to resolution. • Is flexible and adaptable with changes to existing key elements of projects as required by internal teams or the client directly. • Responds quickly to unanticipated or urgent issues and manages to resolution, escalating as appropriate. • Remains in alignment with various company goals such as maintaining high client satisfaction scores, quick project close out etc. • Works within Sago and Client systems effectively throughout life cycle of project (SAMS, Complex Survey, PMTool, Messaging systems, Qualtrics, Salesforce, etc.) • Works in accordance with company SOPs.

🎯 Requirements

• Consistently provides service excellence and ultimately builds and maintains successful client relationships through providing top-notch service and expertise to clients. • Experience conducting market research, preferably digital. • Open-minded and solution oriented, with strong critical thinking, interpersonal and communication skills • Demonstrated ability to maintain composure in high pressure and stressful situations. • Demonstrated ability to multi-task and juggle multiple deadlines at once while working collaboratively with teams in a fast-moving environment. • Strong communication skills – written and verbal. • Must be adaptable; able to work independently and collaboratively. • Ability to problem solve and make decisions. • Maintain thorough knowledge of Qual Products and services; provides assistance and consultation to clients as needed to ensure optimal use of our resources for each project.