Research Manager

3 days ago

🏖️ New Jersey – Remote

Although this job is listed in New Jersey, this company may be open to hiring remote in other states.

⏰ Full Time

🟢 Junior

🟡 Mid-level

👔 Manager

🚫👨‍🎓 No degree required

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Sago

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Sago is a long-standing industry leader providing qualitative and quantitative market research solutions with over 55 years of experience. The company offers a comprehensive suite of services, for instance, global qualitative and quantitative research, neuromarketing, and consulting. Sago serves a wide range of industries including consumer packaged goods, financial services, media, and healthcare. They are committed to forming deep customer connections through adaptive solutions and a consultative approach, including leveraging AI technology such as their Query AI feature to enhance insights and research efficiency.

1001 - 5000 employees

Founded 1968

🤖 Artificial Intelligence

📋 Description

• With 80% of this remote role being dedicated to project management and the other 20% to fostering sustainable and fruitful client relationships, this Research Manager position allows for the perfect combination of skills and expertise necessary to provide an incomparable client experience, backed by an exceptional internal support network. • Independently manage multiple quantitative and qualitative market research projects simultaneously (6-8 projects at a time), ensuring smooth execution of project within timelines and project costs. • Develop, implement, and execute project plans to ensure client objectives are met, while contributing meaningful recommendations regarding survey or screener design, research methodology, and reporting. • Coordinate the creation and delivery of all project deliverables across interdepartmental teams, delegating responsibilities appropriately among team members. • Cultivate a client-centric culture, focused on providing superior insights and results. • Collaborates with internal teams to achieve successful recruitment and resolve potential roadblocks. • Is flexible and adaptable with changes to existing key elements of projects. • Responds quickly to unanticipated issues and manages them to resolution. • Remains in alignment with various company goals such as maintaining high client satisfaction scores. • Demonstrates an understanding of project cost, feasibility and margin. • Works within Sago systems effectively throughout the project lifecycle. • Works in accordance with company SOPs. • Other duties as assigned. • Consistently provides service excellence, turning a project into projects, ultimately building and maintaining successful client relationships. • Experience conducting market research, preferably digital. • Open-minded and solution-oriented, with strong critical thinking, interpersonal, and communication skills. • Demonstrated ability to maintain composure in high pressure situations. • Demonstrated ability to multitask and juggle multiple deadlines in a fast-moving environment. • Ability to analyze data and use it to tell a story. • Strong communication skills – written and verbal. • Must be adaptable; able to work independently and collaboratively. • Ability to problem solve and make decisions. • Maintain knowledge of Qual Products and services; provide assistance to clients as needed.

🎯 Requirements

• High School Diploma or equivalent. • Bachelors’ degree or equivalent experience preferred. • 2+ years’ experience working in a market research environment, managing projects and client expectations • Qualitative and Quantitative management experience a plus. • End client / brand management experience a plus. • Microsoft Office, including proficiency in Excel.