Survey Programmer

March 19

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Sago

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Sago is a long-standing industry leader providing qualitative and quantitative market research solutions with over 55 years of experience. The company offers a comprehensive suite of services, for instance, global qualitative and quantitative research, neuromarketing, and consulting. Sago serves a wide range of industries including consumer packaged goods, financial services, media, and healthcare. They are committed to forming deep customer connections through adaptive solutions and a consultative approach, including leveraging AI technology such as their Query AI feature to enhance insights and research efficiency.

1001 - 5000 employees

Founded 1968

🤖 Artificial Intelligence

📋 Description

• Survey Programmer will be responsible for programming surveys and edits to surveys, to ensure upmost quality standards are met and clients are not exposed to programming errors. • They will also be asked to coordinate with quality analysts, data processors, and project managers in managing timelines and responsibilities, ensuring Sago processes are being followed. • They will be asked to represent the programming team in discussions with internal teams and clients. • Expectations would be to solely manage medium complexity projects solely and high complexity surveys with the support of senior staff, under a heavy workload with high expectations for quality and turnaround time. • Must be able to follow processes, and accept constructive feedback on performance. • Maintain low error rates on sole work, by paying close attention to detail and accuracy. • Must be willing to learn new processes and systems with a positive mindset and eagerness to grow into the role.

🎯 Requirements

• Reviewing, programming and testing online surveys for market research studies • Interaction with internal staff and clients, providing guidance on best practices, project set up and feasibility. • Management and fulfillment of project related activities including: • Providing feedback, guidance and support related to survey flow, best practices and system capabilities. • Interacting with project management and other staff to confirm effort estimates, feasibility and timing • Assist in the technical support of respondents with internal panel staff • Works with the team to deliver error-free work • Excellent Interpersonal skills, outstanding problem solving and decision-making skills. • Review and QC deliverables including data files, tables, translation overlays, and coded materials • Responsibility for adherence to budgets and timelines on project level • Other duties as assigned • Excellent verbal and written communication skills • Analytical and detailed oriented • Coding skills • Statistical knowledge of tabulations preferred

🏖️ Benefits

• Free Gourmet Tea/ Coffee on the house. • Extensive Mediclaim Benefit.