Business Analyst

April 10

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SailPoint

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SailPoint is a leader in identity security solutions, providing an intelligent and autonomous platform designed to meet the evolving security needs of modern enterprises. Their products, including IdentityIQ and Identity Security Cloud, offer a unified and comprehensive approach to managing and securing enterprise identities. SailPoint helps organizations mitigate cyber risks, improve IT efficiency, and maintain compliance through advanced capabilities such as cloud infrastructure entitlement management, non-employee risk management, and data access security. By integrating AI and machine learning, SailPoint enables organizations to streamline identity processes, enhance security measures, and accelerate onboarding. They serve multiple industries, including education, financial services, government, and healthcare, by offering tailored identity governance and administration solutions.

Enterprise Software • Identity & Access Management • Identity & Access Governance • Identity Governance & Administration • Compliance Controls

1001 - 5000 employees

Founded 2005

🔒 Cybersecurity

🏢 Enterprise

☁️ SaaS

📋 Description

• The Success Acceleration Services team at SailPoint is looking for someone who is strongly motivated, has a keen sense of responsibility, positive attitude, high energy, strong attention to detail. • This role will be to work with the SASP team to provide both day-to-day insights and support for our Services and delivery. • This role will involve working with CRM and PSA tools to keep records up to date, forecasting accurately, and provide Services delivery governance ensuring operations are running smoothly. • During the first 30 days, you will delve into understanding SailPoint's offerings, organizational structure, and team dynamics. • You will have regular check-ins with your mentor, who will assist you in navigating the tools, processes, and active projects that are critical to your role. • Familiarize yourself with project management and CRM-type tools alongside understanding the best practices that are used within the organization. • Shadow ongoing Business Analyst activities, observing the dynamics of executing tasks and supporting the team that you are working with. • Take full ownership of administrative tasks and perform these independently. • At the 6-month mark, you should have developed a keen sense of the current administrative tasks at hand, ensuring clear boundaries between must-haves and nice-to-haves. • Build and maintain strong relationships within and outside of the SAS Team. • You should be able to point out areas of improvement in our current processes, propose ideas, collaborate with different team members on internal & external initiatives. • You will serve as the primary point of contact for administrative requests. • By the end of your first year, you would have the ability to mentor new resources and grow team capability while successfully managing your own tasks. • You will have the knowledge to create and maintain various knowledge bases to support Program development on an ad-hoc basis.

🎯 Requirements

• 2 years' experience working as a business analyst or administrative position demonstrating a high degree of productivity and effectiveness. • Proven ability to coordinate between cross-functional teams, driving collaboration and resolving conflicts to maintain project/ program momentum • Experience working with external stakeholders, for example communicating via email or CRM tools. • Demonstrated ability to manage multiple tasks simultaneously and to resolve scheduling and other conflicts to meet all deadlines • Highly self-driven and motivated with a strong work ethic & initiative • Ability to work effectively in diverse teams, with an awareness of diverse cultural nuances and communication styles • Ability to understand client needs, manage expectations, and deliver solutions that align with business objectives • Excellent written and verbal communication skills, and ability to comprehensively and clearly present strategic issues and solutions. • Experience with spreadsheet software's like Microsoft Excel and Smart sheets a strong plus • Experience with Salesforce and ServiceNow is a plus • Proven skills at cultivating strong working relationships and working well within a team to learn and share knowledge • Collaborate with stakeholders to understand their needs and gather detailed business requirements. • Analyze data to identify trends, patterns, and insights that inform business decisions. • Ability to work in multiple time zones, specifically supporting the United States time zones.