Project Manager, French

November 26

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SailPoint

WebsiteLinkedInAll Job Openings

Enterprise Software • Identity & Access Management • Identity & Access Governance • Identity Governance & Administration • Compliance Controls

1001 - 5000 employees

Founded 2005

🔒 Cybersecurity

🏢 Enterprise

☁️ SaaS

Description

• Coordinate resources for technical customer onboarding and ongoing SaaS engagement • Maintain customer engagement and act as primary resources for scheduling customer sessions, follow up • Manage the project and customers using Smartsheet or other project management tools, updating and organizing information • Confirm kickoff dates and ensure project readiness • Initiate staffing requests, submit tickets, and coordinate additional resources as appropriate • Exercise discretion in discussions and involvement of relevant parties • Maintain consistent updates of program status and timelines across multiple internal and partner stakeholders • Work with Customer, partner, and Internal Teams to address customer concerns, including areas for escalation

Requirements

• 5+ years of professional work experience, with a focus on customer or partner-facing roles • Excellent organizational and communication skills • Experience in coordinating resources - internal, partner, and customer • Strong ability to influence project/program health, and proactively identify and appropriately escalate or address issues • Ability to coordinate events, webinars, and ensure proper customer setup • Strong operational focus with project management capabilities • Experience with complex technical projects and understanding of related business objectives • Experience working with various teams, maintaining discretion and effective communication • Experience in SaaS & Information Security a plus, especially in Vendor or Partner roles • Fluency in English and French is essential • Languages such as German or Italian or Spanish would be an additional bonus • Certifications: Project Management Professional (PMP) a plus, or Certified Associate in Project Management (CAPM)