Salesforce
Salesforce is the world’s most trusted customer relationship management (CRM) platform, designed to help businesses grow faster and work smarter. It integrates autonomous AI agents, unified data, and CRM applications to assist marketing, sales, service, and IT teams in creating better customer relationships across various industries. With powerful tools for sales, service, commerce, and marketing, Salesforce provides a connected platform that helps organizations personalize customer engagement at scale.
Enterprise Cloud Computing and Customer Relationship Management
Technical Architect
6 days ago
Salesforce
Salesforce is the world’s most trusted customer relationship management (CRM) platform, designed to help businesses grow faster and work smarter. It integrates autonomous AI agents, unified data, and CRM applications to assist marketing, sales, service, and IT teams in creating better customer relationships across various industries. With powerful tools for sales, service, commerce, and marketing, Salesforce provides a connected platform that helps organizations personalize customer engagement at scale.
Enterprise Cloud Computing and Customer Relationship Management
📋 Description
• The Technical Architect will partner with internal and external stakeholders to help craft and implement the best solutions to meet our customers needs in LATAM. • Applying standard processes and representing Salesforce as an expert. • Work with Salesforce customer account teams to ensure customers are successful with our platform. • Act as a Trusted Advisor and SME for our clients. • Work closely with customers and partners to guide implementation projects to follow Salesforce standard methodologies and align with our product roadmap, so resulting solutions meet customer long-term business objectives. • Deliver billable technical consulting and advisory services, including technical workshops, design / code reviews, architecture workshops, training and enablement teams, development work, product extensions / integrations, solution & performance optimizations, and supporting ad-hoc technical queries from project teams. • Assess customer’s business & technology requirements, and translate into technical solutions. • Engagements may also include planning, organization, and leadership roles within customer and partner project teams. • Continuously developing your personal expertise on Salesforce Industries Platform Cloud, related products and technologies. • Contributing to thought-leadership, and sharing knowledge within the Salesforce community.
🎯 Requirements
• Expert. Proven experience in Consulting or Professional Services Delivery role • Excellent Communication. You know what to say and more importantly, how to say it. Along with Spanish and English intermediate level skills • Great Teammate. You’re the best at what you do and you know how to work with your colleagues to get their best • Problem Solver. You love solving the most difficult of challenges and get to the best solution. You partner with customers to drive business change and implement end to end solutions as a technical advisor • Technical Experience. You have technical skills across relevant technologies. Knowledge with cloud platforms and integration • Preferred Skills: Salesforce Platform Experience • Professional Services or consulting experience in customer-facing environments • Application Development experience • Agile project methodology experience. • Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.)
🏖️ Benefits
• Comprehensive benefits package including well-being reimbursement • generous parental leave • adoption assistance • fertility benefits • world-class enablement and on-demand training with Trailhead.com • exposure to executive thought leaders and regular 1:1 coaching with leadership • volunteer opportunities and participation in our 1:1:1 model for giving back to the community
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