Senior Customer Lifecycle Marketing Manager - International
December 7
Description
• We are seeking a highly motivated, results-driven and organized Customer Lifecycle Marketing Manager to take our customer lifecycle program international and co-create and drive region-specific campaigns. • This is a highly collaborative role that is part of our wider cross-functional Customer Lifecycle team. • This person would be responsible for a program that is mission-critical to Samsara’s long-term growth targeting and engaging our frontiers market.
Requirements
• 5+ years of experience in lifecycle marketing, customer marketing, and/or digital customer programs in a global B2B SaaS environment. • Strong understanding of market segmentation, customer journey mapping, and campaign automation. • History of successfully launching end-to-end lifecycle programs and experience investing in the right levers to drive outsized results. • Outstanding project management and organizational skills with an ability to prioritize effectively amidst many moving pieces and complete tasks with high quality and on deadline; often viewed as a strategic “operator” by peers and management. • Deploys curiosity at every opportunity to become an expert on the customer – understanding their behaviors, motivations, blockers, and goals and weaves this into decision-making and execution. • Excellent copywriting and creative skill sets, with the ability to deliver strong ‘no fluff’ content. • Outstanding business judgment and a deep love for data-based decision-making & experimentation. • Fluent in English with strong written and verbal communication. • Cross-functional collaborator with strong listening skills rooted in empathy to develop authentic relationships.
Benefits
• Full time employees receive a competitive total compensation package • Employee-led remote and flexible working • Health benefits • Samsara for Good charity fund • Much, much more.
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