Senior Customer Lifecycle Marketing Manager - International

October 29

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Samsara

WebsiteLinkedInAll Job Openings

1001 - 5000

💰 Seed Round on 2014-08

Description

• Samsara is the pioneer of the Connected Operations™ Cloud, improving the safety, efficiency, and sustainability of operations. • We are seeking a highly motivated, results-driven and organized Customer Lifecycle Marketing Manager to take our customer lifecycle program international and co-create and drive region-specific campaigns. • You will collaborate with Customer Outcomes and Marketing Operations to design and implement lifecycle marketing campaigns. • Optimize lifecycle journeys through experimentation and data, ensuring cultural relevance and resonance. • Measure campaign effectiveness and continuously optimize performance. • Champion Samsara’s cultural principles as we scale globally and across new offices.

Requirements

• 5+ years of experience in lifecycle marketing, customer marketing, and/or digital customer programs in a global B2B SaaS environment. • Strong understanding of market segmentation, customer journey mapping, and campaign automation. • History of successfully launching end-to-end lifecycle programs and experience investing in the right levers to drive outsized results. • Outstanding project management and organizational skills with an ability to prioritize effectively amidst many moving pieces and complete tasks with high quality and on deadline; often viewed as a strategic “operator” by peers and management. • Deploys curiosity at every opportunity to become an expert on the customer – understanding their behaviors, motivations, blockers, and goals and weaves this into decision-making and execution. • Excellent copywriting and creative skill sets, with the ability to deliver strong ‘no fluff’ content. • Outstanding business judgment and a deep love for data-based decision-making & experimentation. • Strong written and verbal communication. • Cross-functional collaborator with strong listening skills rooted in empathy to develop authentic relationships.

Benefits

• Full-time employees receive a competitive total compensation package • Employee-led remote and flexible working • Health benefits • Samsara for Good charity fund • Much, much more