Senior ServiceNow Developer

September 19

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SAMSUNG SDS

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Enterprised Mobility • Advanced Analytics • Retail Experience • Cloud • IoT

10,000+

Description

• Collaborate with cross-functional teams to design, develop, and maintain the "Zero Touch Mobility" ServiceNow-based application • Develop and maintain integrations between the "Zero Touch Mobility" application and other enterprise systems, including mobility applications • Develop and implement CI/CD pipelines and automation processes to enable efficient application deployment and updates • Manage version control, code repositories, and release management for scoped applications using GitHub • Utilize JIRA and PPM tools for project tracking, issue management, and resource allocation • Provide technical support and troubleshooting for the "Zero Touch Mobility" application • May be involved in T3 support, assisting with complex technical issues • May participate in customer-specific implementations, tailoring the application to meet specific client needs • Contribute to technical documentation, ensuring that it is accurate and up-to-date. • Apply product development methodologies such as SCRUM and Agile to enhance project efficiency and effectiveness • Management of SDS own internal instances (development, QA, demos, sandboxing, POC) • Stay current with ServiceNow best practices and emerging technologies in the scoped application development and deployment space

Requirements

• Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience) • Minimum of 5 years of proven experience in implementing ServiceNow technology and developing scoped applications • Certification in ServiceNow application development required • Certification in ServiceNow ITSM and/or ITAM desirable • Proficiency in Github, JIRA and PPM • Strong understanding of ServiceNow scripting (JavaScript, GlideScript) and workflow design. • Fundamentals understanding of Database Engineering • Strong understanding of JavaScript Data structures and algorithms • Experience with ServiceNow integrations (REST, SOAP, MID Server) • Excellent problem-solving and analytical skills • Strong communication and collaboration skills • Ability to work effectively in a fast-paced, team-oriented environment • Experience in creating certified scope applications is a strong plus

Benefits

• Top-notch medical, dental, vision and prescription coverage • Wellness program • Parental leave • 401K match and savings plan • Flexible spending accounts • Life insurance • Paid Holidays • Paid Time off • Additional benefits