Learning Community Experience Specialist: Nairobi

September 6

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Sand Technologies

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A global tech-services and talent-solutions company with expertise in industrial AI, data science, software, and more.

501 - 1000

Description

• Ensure high-quality learning experience leading to a high graduation rate. • Lead a team of associates, analysts, and learner ambassadors to enhance engagement. • Embrace leadership, operational excellence, and community engagement for learner retention.

Requirements

• A Bachelor's or Master's degree in Management, Education, Training and Development, Systems Thinking, Computer Science, or a related field. • Exceptional communication and presentation skills, both verbal and written, with an emphasis on clarity and engagement. • Detail-oriented with strong organizational and relationship-building abilities, with a track record of maintaining an ongoing level of engagement with stakeholders at all levels. • Strong interpersonal skills to build and maintain relationships with learners, team members, and stakeholders. • Strong project management skills, capable of leading initiatives from concept to fruition. • Ability to work collaboratively with cross-functional teams and stakeholders to achieve common goals. • Innate problem-solving skills, strategic thinking, and a self-starter mentality. • Capable of learning from experiences and applying this knowledge to future challenges. • Flexible and adaptable, with the capacity to thrive in a dynamic and evolving environment. • Experience with remote team management across multiple time zones and exposure to international experiences. • Proficiency in using learning management systems (LMS), event management software, Google Suite, Asana, Slack, Zoom, Miro, and other relevant software and tools used in data analysis, project management, and business operations. • Tech-savvy with the ability to quickly learn and adapt to new technologies. • Ability to analyze data related to learner engagement and program effectiveness, using insights to drive improvements. • Proficiency in data visualization techniques and tools to create meaningful and impactful reports and dashboards. • Ability to strategically lead, develop, and guide a team towards a desired outcome. • Ability to work independently and prioritize tasks in a fast-paced environment.