Operations Manager

March 19

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Sanoptis

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Sanoptis is a leading network for modern eye clinics and ophthalmology practices across Europe, with over 400 locations. The company is dedicated to redefining ophthalmology through excellence, innovation, and collaborative partnerships with doctors. Sanoptis aims to deliver the highest standards in eye care, providing patients with optimal treatment through advanced diagnostics and effective therapies in welcoming environments. The company's vision is to improve people's well-being and quality of life through exceptional ophthalmic treatments. Sanoptis also invests in state-of-the-art technologies and highly qualified personnel to ensure the future of eye clinics and practices while supporting the development of the next generation of ophthalmologists. Their approach integrates comprehensive eye healthcare, international professional exchange, secure succession planning, and modern infrastructure investments.

Ophthalmologie

501 - 1000 employees

⚕️ Healthcare Insurance

💊 Pharmaceuticals

📋 Description

• Lead the commercial operations of multiple eye clinics within the assigned region, ensuring strict adherence to Sanoptis' policies, procedures, and quality standards. • Monitor and analyze operational performance metrics, patient satisfaction levels, and financial indicators to identify opportunities for continuous improvement and achieve business objectives. • Define performance objectives, offer support, conduct performance evaluations, and cultivate a positive work environment that promotes effective communication and collaboration. • Collaborate closely with the Regional Director and local medical professionals to formulate regional strategic plans in alignment with Sanoptis' overarching goals. • Translate strategic objectives into actionable initiatives for individual clinics, consistently assessing progress and making necessary adaptations. • Identify and capitalize on business growth opportunities within the region, including the establishment of local add-on practices. • Develop and execute effective marketing and promotional strategies to amplify patient volume and expand market share, working in close coordination with the marketing team. • Monitor the financial performance of clinics, encompassing revenue, expenses, and profitability. • Collaborate with Finance and Accounting teams to develop and manage budgets, financial forecasts, and cost-control measures. • Foster and maintain strong relationships with local medical practitioners, facilitating their career progression and identifying opportunities for professional success. • Provide regular comprehensive reports and updates to the Regional Director and Head of Country, offering insights into clinic performance, notable achievements, challenges, and actionable recommendations.

🎯 Requirements

• Substantial relevant work experience in demanding environments such as leadership roles in clinic/MVZ management, corporate development, strategy consulting or similar positions. • Experience in the healthcare sector is advantageous but not essential. • Demonstrated capacity to excel in a dynamic environment, with the ability to produce and communicate business and financial analyses at an executive level. • High emotional intelligence, empathy, and a knack for fostering positive relationships. • Strong organizational and process management skills. • An entrepreneurial thinker and self-starter with the ability to assume significant responsibilities and drive independent problem-solving. • Proven track record in stakeholder management, including the ability to influence without formal authority and secure a significant role in decision-making. • Exceptional judgment, discretion, and the ability to manage confidentiality effectively. • Intellectual curiosity, meticulous attention to detail, and a fervent passion for innovative problem-solving. • A collaborative team player with an exemplary work ethic who leads by example. • Native German-speaking skill (or similar level) are a must in combination with a good command of English.

🏖️ Benefits

• Competitive Compensation: A highly competitive salary package complemented by an annual performance-based bonus tied to individual and company performance goals. • Autonomy and Creative Freedom: The opportunity to work independently and contribute comprehensively with innovative ideas thanks to flat hierarchies and short decision-making processes, thereby strengthening our organization. • Professional Development: Take advantage of opportunities for continuous learning and growth through training, online academies, workshops, and industry conferences. • Mental Health Support: Access to psychologists and mental health programs to promote a healthy work-life balance. • Physical Well-being: A subsidized membership at Wellpass Fitness Center, prioritizing your physical health. • Inclusive Culture: Join a talented and diverse team with a warm office culture and team events.