Quality Analyst

February 19

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Logo of SANS Institute

SANS Institute

SANS is the most trusted and by far the largest source for information and cybersecurity training and certification in the world. It also develops, maintains, and makes available at no cost, the largest collection of research documents about various aspects of information security, and it operates the Internet's early warning system - Internet Storm Center.

Information Security Training • Digital Forensics Courses • Cyber Security Training • Security Awareness Training • Penetration Testing Courses

201 - 500 employees

📋 Description

• Analyze quality data and report findings in Daily Quality Management meetings • Work with the customer directly to gather additional information about defects and provide resolutions to customer issues • Track, analyze, and document quality data to make sure issues get corrected for product health • Collaborate with internal teams to provide feedback about defects and implement corrective actions • Utilize Lean Six Sigma tools to solve problems, continuously improve quality, and improve overall student learning • Other duties as required

🎯 Requirements

• Minimum 1 year experience working in a role that required leadership skills to influence/manage people with or without direct reports • Familiarity with Microsoft office products and Smartsheet • Familiarity with Lean Six Sigma tools such as 5 Whys and Root Cause Countermeasure • Bachelor’s degree or equivalent work experience • Green Belt Certified • Familiarity with ServiceNow

🏖️ Benefits

• Medical • Dental • Vision • Short-Term Disability • 401(k) with company match • Employee Assistance Program • Supplemental Life Insurance and AD&D • Paid Time Off • Company Paid Holidays • Volunteer Paid Time Off

Apply Now

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