LinkedIn Assistant - Text Message and Email Support Agent - Social Media Community Management

December 12

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Logo of SAWOO

SAWOO

community building • b2b

11 - 50 employees

🤝 B2B

Description

• You will support our communities and our team by handling repetitive but essential tasks that ensure smooth community operations. • Your role focuses on maintaining LinkedIn and email-based workflows and assisting with community management tasks, particularly in acquiring new members for our communities and sparking engagement. • Specific tasks include: • Contacting potential community members with pre-written messages via LinkedIn • Sending invitations to potential and existing community members via LinkedIn and email • Responding to incoming LinkedIn comments using templates that you modify based on the situation • Reviewing people, who interacted with our content and contact those, who could benefit from being part of our communities via a direct message on LinkedIn • Sending invitations to follow our LinkedIn community pages • Scheduling posts on LinkedIn • Maintaining our community member database (CRM)

Requirements

• You have minimum 2 years of professional experience, e.g., as an (office) assistant, support staff, administrator, customer support agent, call center agent, etc. • You have previous remote work experience, are skilled with computers and the internet, and have a fast and stable internet connection. • You speak and write English at a minimum C1 level and are highly proficient in spelling and grammar. • Beneficial, but not mandatory, you speak and write German at a minimum C1 level. • You are fully committed, proactive, and eager to go the extra mile. • You are reliable and work with great attention to detail. • You enjoy working under clear guidance, with established processes, and don't mind repetitive tasks. • You have worked with Google Workspace or Microsoft Office (especially Excel) before. • You are willing to travel once or twice a year for potential company meetings.

Benefits

• Remote-First: We are an exciting international team of 15 people from 6 different nations, thanks to remote work. • We support you with any material you need. Nevertheless, we physically meet about 1-2 weeks per year. • Take Responsibility: We encourage entrepreneurial thinking at all levels. The best ideas win, and if you take initiative you have the freedom to drive us forward and will be rewarded with more responsibility and advancement in your career. • Collaborative Culture: Thrive in a collaborative environment where helping one another and working together as a championship-winning team of A-players is the norm. • Community Building: Engage in the fun and rewarding experience of building and nurturing a professional community of leaders. • Great Insights: Experience first-hand how a fast-paced, young, internationally oriented company operates. • Work together with well known corporates like Bitkom and H&Z and participate in our growth. • A Healthy Mind in a Healthy Body: We foster the health of our employees by contributing to their wellbeing costs. F.e. by the use of EGYM-Wellpass’ network of 6,500 sports and wellness facilities.

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