Revenue Operations Manager
August 3
Description
• Lead efforts to build the operational infrastructure around Business Intelligence, Billing, Deal Desk and Commercial Planning. • Act as the central point of Commercial contact between Finance, Engineering, Sales and CSMs to ensure timely billing and collections. • Manage and identify opportunities to improve the Deal Desk process. • Ensure SLAs are met, identify and address any operational roadblocks impacting the Commercial team’s ability to close deals and progress pipeline. • Support annual planning cycles including setting goals, territory design, etc.
Requirements
• 5+ years of experience in Sales Operations or Revenue Operations in a technology/SaaS company • Experience building Revenue Operations programs from scratch. • Strong understanding of recurring revenue models, usage-based pricing revenue models and enterprise go-to-market strategies. • Proficiency in data analysis tools and techniques, with experience working with databases, spreadsheets, and visualization software for dashboard development and ability to draw key insights from both qualitative and quantitative data. • Proven track record of driving operational improvements and delivering measurable results for the broader organization. • Excellent leadership and communication skills, with the ability to influence and collaborate effectively across all levels of the organization. • Team-first mentality and communication skills that allow you to influence others at all levels and across all functions within the organization to rally behind shared business goals. • High adaptability and ability to thrive in a fast paced environment by managing and prioritizing competing demands. • “Get things done” mentality; with the ability to dissect complex problems, identify solutions, and drive solutions to completion with a high degree of autonomy.
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