Community Moderator - Weekend
November 27
Description
• Seedworld Studios is a cutting-edge UCG platform at the intersection of Web3, gaming, and community-driven content creation. • We are looking for two technically savvy part-time weekend Community Moderators to engage with and support our growing communities on Telegram and Discord. • Actively interact with members on Telegram and Discord, addressing inquiries and fostering positive discussions. • Develop and implement strategies to encourage participation, collaboration, and community retention. • Utilize bots and automation tools to enhance community engagement, moderation, and organization. • Maintain and update an event calendar to inform the community about activities like AMAs, nft sales, competitions, and meetups. • Escalate unresolved issues to the community management team with appropriate context for resolution. • Monitor and moderate discussions to ensure adherence to community guidelines. • Address violations or disputes promptly and diplomatically. • Gather and relay community feedback to project teams. • Communicate updates, announcements, and project milestones effectively. • Work closely with the marketing team to support community-driven initiatives, promotions, and campaigns. • Keep up-to-date with Web3, NFTs, and community management best practices to bring innovative ideas to Seedworld’s platforms.
Requirements
• Proven experience in community management within Web3, NFTs, or gaming spaces. • Strong understanding of Telegram and Discord, including moderation tools and bot integration. • Excellent communication (written and verbal) and interpersonal skills to effectively engage with the community and handle conflicts diplomatically. • Knowledge of Web3 concepts, blockchain technology, cryptocurrency, and dApps. • In-depth understanding of NFT and gaming communities is essential. • Ability to multitask, prioritize, and work autonomously in a fast-paced environment. • Represent Seedworld Studios in a professional and unbiased manner when handling community matters.
Benefits
• 21 days of holidays / year + local bank holidays. • Sick days. • Budget for training / courses. • Budget towards purchasing work equipment such as laptop.
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