Senior Pre-Sales Systems Engineer

5 days ago

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Selector

WebsiteLinkedInAll Job Openings

AIOps • Analytics • Observability • Automation • Cloud

51 - 200 employees

🤖 Artificial Intelligence

🔐 Security

🏢 Enterprise

💰 $28M Series A on 2022-03

Description

• Deliver technical presentations to demonstrate Selector Software’s usable AIOps analytics solution capabilities to prospects and customers using strong understanding of application and network protocols • Work jointly with the sales to understand business challenges of the prospect and how Selector AI be leveraged to improve business continuity and reduce key outage related metrics (MTTD, MTTI, MTTR) • Scope and architect customer deployments of the SelectorAI platform and Selector Software’s usable AIOps analytics solution, along with troubleshooting technical challenges • Lead customer POVs to show value and outcomes of the AIOps solution leveraging SelectorAI platform by understanding various network and monitoring protocols such as SNMP, telemetry (gNMI), and other tools which would interop with the SelectorAI platform • Collaborate with customer operations teams to understand workflows and challenges to learn how to best integrate Selector AI platform • Provide post-sales technical support (training, deployment, support, etc.) in collaboration with Customer Success team • Research technical topics such as needed for customer engagements and explore technical topics impacting the industry to grow as an industry leader • Build and maintain technical and trusted advisory relationships with customers and peers

Requirements

• Deep understanding of networking and network related protocols (MPLS, BGP, Traffic Engineering, IGPs, SDWAN, etc.) • Experience delivering technical outcomes to Fortune 500 companies • Must be able to travel for in-person customer visits (1-3x per month) • 5 years experience in a pre-sales technical role in networking technology domain • Familiarity with infrastructure and application monitoring a strong bonus (e.g. hypervisors, REST APIs, etc.)